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2 results for 'Jim Spohrer'

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Advances in the Human Side of Service Engineering : Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA by Jim Spohrer (Paperback)

This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services,...

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$249.00

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From Products to Services

During the last thirty years, a wide range of product companies throughout the Western economies have considered moving into or setting up service businesses. Some have rejected the idea after...

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$89.00

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