Arbitration, mediation and alternative dispute res Books

You've got a good idea. You know it could make a crucial difference for you, your organization, your community. You present it to the group, but get confounding questions, inane comments, and verbal bullets in return. Before you know what's happened,...

In Us Plus Them, Todd Pittinsky argues against the assumption that simply reducing prejudice will improve relationships between different groups. The simple rooting out of what we don't want will only fuel the problem. Instead, his research shows that...

Bringing groups together is a central and unrelenting task of leadership. CEOs must nudge their executives to rise above divisional turf battles, mayors try to cope with gangs in conflict, and leaders of many countries face the realities of sectarian...