Soft skills and dealing with other people Books

An urgent examination of self-silencing culture and the toxic impact of groupthink, by the author of Divergent Mind and founder of The Neurodiversity Project. Nerenberg empowers readers with tools to understand the mind and navigate an increasingly...

In this hard-hitting book. Dr. Laura Schlessinger delivers a witty, wise, and workable moral philosophy-based on the principle of personal responsibility. HOW COULD YOU DO THAT! argues passionately against the self-indulgent subjective morality used in...

Would our lives, relationships and careers be better if we just STFU for a while? We live in a world that doesn’t just encourage overtalking, but practically demands it. When success is measured by how much attention we can attract, how long we can hold...

Whether you’re thinking about starting a consulting business or have been coaching for a while, Coach Builder will give you the 8-step plan every self-employed coach needs to be successful.Have you experienced a moment when you realized your...

The Live Heart-Fully Journal is the ultimate 52-week journal to cultivating relationships and feeding your soul. Live Heart-Fully is made for those who want deeper, more authentic relationships with others. Build stronger, healther, lasting relatonships...

INSTANT NEW YORK TIMES BESTSELLERFormer White House Press Secretary and current MSNBC host Jen Psaki shares the surprising lessons she’s learned on her path to success and offers unique yet universal advice about how to be a more effective communicator...

Build healthy boundaries, manage difficult relationships, and live a happy life in accordance with your personal values with this unique, activity-based supplement to start or support your therapy practice.Setting boundaries can be tough—you don’t want...

From a leading author and consultant-Empowers readers to be charismatic and have more enriching, engaging conversations.  Beyond Small Talk is a book for enhancing social skills and developing conversation starters-how to have a deeper...

Does consuming the scroll leave you feeling empty? Escape the shackles of social media and turn to Christ to set you free.By using the Bible as your handbook, you can glorify God through how you present yourself, consume, and operate on social media,...

One woman's hilarious and fascinating quest to expose the truth behind fraudulent Twitter profiles: romance scammers beware, you have met your match!Online romance fraud is a problem across the globe. It causes financial and emotional...

Strengthen your soft skills and reach your leadership potential.If you read nothing else on developing your interpersonal skills, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most...

"BIFF is simple, powerful, and impactful. This book should bemandatory reading for the entire legal industry.Once you start to use BIFF, it becomes anantidote for caustic interactions.You can'tstop the poison, but BIFF gives you the antidote to...

A stereotype bias exists in law school and legal practice favoring the garrulous extrovert. While loquacious law students, professors, lawyers, and judges thrive in a world dominated by the Socratic Method and rapid-fire oral discourse, quiet thinkers...

The Nonviolent Communication Book of Quotes shows how the NVC process makes life more wonderful through the joy of compassionate giving.A comprehensive collection, The Nonviolent Communication Book of Quotes by NVC founder Marshall B. Rosenberg draws not...

We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high-conflict people. A BIFF Response can be applied in any communication anywhere online, social...

Hit podcast host Max Dubrow reveals what teens wish their parents understood, with insight from Dr. Judy Ho. Most parents know being a teenager is hard but have no idea what is actually going on in their teen's life. Podcast host and teenager Max Dubrow,...

First printing: 10,000 copiesThird book in our extremely popular BIFF Conflict Communication Series. Based on the original BIFF book which has sold 20,000 copies + 10,000 copies through seminar back-of-room sales. BIFF is a technique for responding to...

Complain! Complain! Complain! Have you ever dealt with high-conflict people who blame you or others for one problem after another without taking any responsibility themselves? Don't you feel like wringing their necks?Instead, consider the simple method...

Divorce is hard enough even in the best of circumstances. But what if your spouse is trying to turn the kids against you? What if your ex is hauling you into court over every little thing? What if you're being falsely accused of child abuse or domestic...

Do you want to learn how to express yourself honestly and compassionately? How to live in choice rather than submit or rebel? These are two of the key distinctions that Marshall B. Rosenberg, the creator of Nonviolent Communication, developed and taught...

Collaborating in the Workplace arms readers with tips to help teams collaborate and create more powerful outcomes. Focusing on the key skills necessary for effective collaboration, along with practical exercises to help improve these skills, the goal of...

Servant Leadership Lessons from the Leadership ArboretumFrom the tradition of Servant Leadership comes a young, new, voice for the movement.Iron sharpens iron, and conscientious reflection-after-action has the possibility to turn experiences into wisdom...

At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book...

Communicating virtually is cool, useful, and becoming more universal every day. But the actual communication is often quite bad. Indeed, everyone agrees that the quality of human connection we feel in virtual meetings, email, and other forms of virtual...

Harness Your Digital Empathy and Learn Skills to Be a Better Boss, Employee, and Colleague in a Virtual or Hybrid OfficeHow do you manage a poor performer over Zoom? How do you casually deliver positive feedback via Slack? What's the most professional...

A former Army interrogator shares his secrets for getting exactly what you want out of anyone, anytime.In business, school, romance, or your neighborhood, it is valuable to know what attracts people, what repels them, and what makes them tick. Choosing...

What do Elon Musk, Warren Buffet, Marissa Mayer, and Bill Gates all have in common outside of being wildly successful? They are all introverts.In today's fast-paced, unstable workplace achieving success requires speaking up, promoting oneself and one's...

The secret to finding out anything you want to know is amazingly simple: Ask good questions. Most people trip through life asking bad questions--of teachers, friends, coworkers, clients, prospects, experts, and suspects. Even people trained in...

Can community-building begin in a classroom? The authors of this book believe that by applying restorative justice at school, we can build a healthier and more just society. With practical applications and models.Can an overworked teacher possibly turn...

Our ancestors gathered around a fire in a circle, families gather around their kitchen tables in circles, and now we are gathering in circles as communities to solve problems. The practice draws on the ancient Native American tradition of a talking piece...

The go-to guide for millennials who are confused about growing up-and need advice on how to do so in a mindful, happy way.If you feel like the moment you entered adulthood your entire life has become anegotiationrather than achoice, you're not alone...

With an experienced CIA officer as your teacher, you'll gain the knowledge and necessary tools to protect yourself and the ones you love.No matter where we go, we leave tracks and clues of our existence without even knowing. Our electronic footprint...

A foolproof guide both to lying and to detecting deception,Lying and Lie Detection: A CIA Insider's Guide will teach you how the pros can tell if and when somebody is lying. People lie all the time. Studies show that the average American lies between six...

Empaths are highly sensitive and feel other people's energies and emotions as if they were their own. Uniquely intuitive and hyper-perceptive, empaths are also more sensitive to collective energy, the energy of spaces, and in some cases even physical...

Aristotle's Poetics is the most important book ever written for writers and readers of stories-whether novels, short fiction, plays, screenplays, or nonfiction. Aristotle was the first to identify the keys to plot, character, audience perception, tragic...

Timeless techniques of effective public speaking from ancient Rome's greatest oratorAll of us are faced countless times with the challenge of persuading others, whether we're trying to win a trivial argument with a friend or convince our coworkers about...

Most of our communication is unconscious. What you are actively aware of is only a tiny part of the visual and other input your brain receives. Further, studies show that we make most of our decisions unconsciously, based on these...

Whether you're sweating over a last-minute speech or simply trying to sharpen your skills without investing a lot of time, Presentations provides expert tips you can immediately put to use. You'll get a brief overview of fundamentals like: Crafting your...