Hospitality and service industries Books

Companies compete to gain public notoriety every day and use creativity and innovation to get ahead of their competition. In oversaturated industries, such as the tourism sector, smart strategies and global network capabilities must be adopted and...

How to Attract and Serve the World's Wealthiest ClientsYou want to build a successful service business with high-end clientele. But you don't know what matters to the affluent and why. You're looking for a proven process to earn their business, build...

This book covers how to analyze awkward working postures, particularly of the spine and lower limbs, in specific groups exposed. The methods covered suggests how to evaluate the postures correctly, taking account of the duration and sequence of the tasks...

This book provides insight into the potential for the market to protect and improve labour standards and working conditions in global apparel supply chains. It examines the possibilities and limitations of market approaches to securing social compliance...

Over the past few years the hospitality industry has become a lot more sustainable than it used to be. However, the industry's contribution to the sustainable development of our societies is still significantly smaller than it could be. This book...

This timely book critically explores the past, present and future trends and needs of sport tourism development from a global perspective.

This groundbreaking book addresses the longstanding lack of consensus surrounding the approach to marginalization in tourism. The chapters identify critical components and question the legitimacy of who qualifies as marginalized. Crucially, the book...

This timely and topical book presents a unique critical exploration of the sociology of single travel and theory of consumption in relation to loneliness and tourism.

This book provides a clear and comprehensive introduction to the past, present, and future direction of death rituals and deathcare systems within Japan.

An activity that originated in Western societies, backpacking has gained increasing popularity among Chinese millennials. In a spirit of the 'search for self', young Chinese backpackers have sought to display their pursuit of freedom, independence and...

According to the U.S. Bureau of Labor Statistics, some of the fastest projected job growth will occur in the healthcare, healthcare support and personal care fields which accounts for almost one third of the total employment growth by 2020. Analysts...

The increasing demand for halal products, including goods and services, every year, especially for food and beverages, has resulted in a growing need for products with halal guarantees. Along with the increasing trend of the global demand, it has...

This book represents a comprehensive, authoritative and up-to-date analysis of key sectors in the hospitality and tourism industries in China and India, and will address the market's growing need for information on Tourism in China and India. The text...

This book examines the pervading influence of medieval culture, through an exploration of the intersections between tourism, heritage, and imaginaries of the medieval in the media.Drawing on examples from tourist destinations, heritage sites, fictional...

Gen Z, Tourism and Sustainable Consumption is the first book to provide a comprehensive account of Generation Z in relation to sustainable consumption practices and travel cultures.

The book follows a medical cyber-physical systems' paradigm to handle the dimensionality conundrum stemming from image acquisition, image modality/resolution/representation, subspace decomposition, compressed sensing, and communications constraints.

By raising questions and providing scenarios for success, this book embraces fashion brand development in current turbulent retail environments. A brand must have an essence; it needs to respect a philosophy, abide by values and follow clear processes. A...

Have your travel arrangements turned out to be different from what your travel agent or tour operator told you?  Did your luggage get lost or damaged or have you been injured or inconvenienced by something that’s happened when...

I know I haven’t painted my own life’s picture. God has handed me the brush, but he has really painted my life’s portrait filled with colorful people, colorful experiences, and colorful opportunities. I am so blessed in fact, because my...

The essential guide for every entrepreneur in the health and wellness field—whether for-profit or non-profit, public or private.Health and wellness businesses have unique challenges, opportunities, and metrics—until now there has never been a...

If you’re looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell’s approach is simple and more human than simply introducing better processes and procedures...

We all want more connection, meaning and ease in our day-to-day lives – less drama and fewer obstacles. Employees want employers to serve them with excellent employee benefits, opportunities for growth, and a positive workplace that’s...

Cafe Indiana is both a guide to Indiana s hometown mom-and-pop restaurants and a reclamation and celebration of small-town Midwest culture. The hungry diner looking for adventure and authenticity can use Cafe Indiana simply as a guide to the state s...

Cafe Wisconsin returns in a new, updated version that provides a sure-bet guide to Wisconsin s best small town, home-cooking cafes. For this second edition, author Joanne Raetz Stuttgen traveled more than 12,000 miles in six months, revisiting old...

The Training and Employment of Bombers is a book written by the General Staff of the War Department in 1917. It is a comprehensive guide to the training and deployment of bomber aircraft during World War I. The book covers a wide range of topics,...

The Millinery Department: Department Store Merchandise Manuals is a book written by Charlotte Rankin Aiken in 1918. The book is a comprehensive guide to the millinery department of a department store. It provides detailed information on the history of...

The Diary Of A Mining Investor, written by George E. Vigouroux and originally published in 1910, is a first-hand account of the author's experiences as a mining investor during the late 19th and early 20th centuries. The book is presented in the form of...

Le livre ""Remarques D'Un Francais: Ou, Examen Impartial Du Livre De M. Necker Sur L'Administration Des Finances De France (1785)"" �����crit par Louis-Gabriel Du Buat-Nancay est une critique impartiale du livre de M. Necker sur l'administration des...

The book focuses on contemporary research on tourism, gastronomy, and tourist destinations presented at the 3rd Tourism Gastronomy and Destination International Conference (TGDIC 2021). It serves as a platform for knowledge and experience sharing and...

Each chapter is packed with the nitty-gritty details of successful trip planning on a budget.What started as a six-month trip to Europe turned into a two-year odyssey for Cathleen Fulton as she traveled solo through 17 countries, experiencing the food...

This book focuses on the complex issues of tourism development, governance and sustainability in the long-standing popular island destination, The Bahamas, where tourism remains one of the primary fiscal industries. The book achieves this by looking at...

An unprecedented exploration of the intersection of events and family studies, Family Events uses events as a lens through which to explore the concepts of families, family practices, family displays and family intimacies.Family Events explores the idea...

This is the first book to offer a comprehensive overview of the history, development and contemporary significance of sport in Asia. It addresses a wide range of issues central to sport in the context of Asian culture, politics, economy and society.The...

Insightful and international in scope, this significant volume explores the transition from overtourism to sustainability governance and elaborates perspectives for developing resilient destinations.

This book takes an in-depth look at the emerging technologies that are transforming the way clinicians manage patients, while at the same time emphasizing that the best practitioners use both artificial and human intelligence to make decisions. AI and...

Consumers spend approximately $93 billion on denim products every year. This consumption comes at a great cost, with thousands of litres of fresh water, hazardous chemicals and energy contributing to just one pair of jeans, leaving the environment and...

In this book, Logan captures the magic of MDRT, with succinct summaries of some of the most powerful presentations ever delivered at MDRT Annual Meetings.He highlights the significant benefits of visualization, self-management, humour and laughter, as...

Climate change is the single most important global environmental and development issue facing the world today and has emerged as a major topic in tourism studies. Climate change is already affecting the tourism industry and is anticipated to have...

Sport heritage is increasingly being recognised as a potent instigator of tourism; be it touring a historic stadium, visiting a sports hall of fame, or participating in a sport fantasy camp, tourists now have a vast array of locations and options to...

This introduction to Event Sponsorship provides students with an essential understanding of the important role of sponsorship in an event, how this can be gained and successfully managed to the benefit of both the sponsor and sponsee. The text starts...

Dave Longaberger was one of the most remarkable entrepreneurs of his generation. Overcoming seemingly insurmountable odds and employing a unique management philosophy, he created and grew his company into the largest maker of handcrafted baskets in the...

This valuable book analyzes tourism activities in the most remote tourist destination in the world. It establishes visitor profiles; discusses the impacts of tourism on the environment, culture, and economy of the region; and explores opportunities and...

Roosevelt and Howe is a joint biography of Franklin D. Roosevelt and one of his principal advisors. Louis Howe was not only FDR's first political aide, but the only one who also became an intimate personal friend. Other than Harry Hopkins in the late...

Ethnic tourism has emerged as a means that is employed by many countries to facilitate economic and cultural development and to assist in the preservation of ethnic heritage. However, while ethnic tourism has the potential to bring economic and social...

Heritage is a prized cultural commodity in the marketing of tourism destinations. Particular aspects of heritage are often more actively promoted, with others played down. The representation of heritage in tourism as static and timeless, derived since...