Add Wish List Add to Cart The item has been added AI in Marketing AI in Marketing equips students with the knowledge to understand the impact of Artificial Intelligence (AI) on marketing strategies, processes, and activities, empowering them to navigate the AI-driven marketing landscape confidently. It provides a... RRP: $449.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added The Zero to 100 Million Sales Blueprint You have a business but don't yet have a reputable brand. You're bootstrapped and need to pinch every penny. You know where you want your business to end up, but you're uncertain of how to get there and what to do first. The Zero to 100 Million Sales... RRP: $46.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Luxury Marketing, Sustainability and Technology Luxury Marketing, Sustainability and Technology explores how new technologies, sustainability and relationship marketing impact and change the future of luxury brand management. RRP: $105.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added The Only Thing That Matters The man who single-handedly initiated the service management phenomenon in America poses a new challenge for businesses--how to incorporate a new commitment to the customer into their own business. RRP: $26.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Revolutionize Your Customer Experience RRP: $125.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added How to Open a Bed & Breakfast It is obvious to me, you are serious about taking the correct steps to successfully opening a bed and breakfast. Before you open your doors and start welcoming guests, you should have all your ducks in a row. These tutorials will give you the proven... RRP: $32.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Social Media Marketing - Ultimate User Guide to Facebook, Instagram, YouTube, Blogging, Twitter, LinkedIn, TikTok, Pinterest What Is Social Media Engagement? It is the number of shares, likes, and comments. A big following is great, but an engaged audience is better than a big one—quality over quantity. There are certain metrics used to measure social media engagement... RRP: $19.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Speaking Frankly About Customer Relationship Management Foreward by Dr. Dan Dana (Conflict Resolution)& John Marchica (The Accountable Organization)Speaking Frankly About Customer Relationship Management is a comprehensive guide to the strategic and technological elements of building and maintaining solid... RRP: $27.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Achieving Customer Experience Excellence through a Quality Management System For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form 483 observation findings issued each year. This poses a substantial problem for the medical device industry and is the reason why the... RRP: $115.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Retail The Second-Oldest Profession If you are struggling … If you feel as if you and your team are working hard but you are not getting the results you want, you will find hundreds of specific things you can do today to WIN in retail. Throughout the book, look for WIN... RRP: $30.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Breaking Through, 2nd Edition Customer centricity is fundamental to business growth and ongoing success. Most executives appreciate the importance of it yet don't know how to execute it or sell the processes internally. This thoroughly revised edition of Breaking Through guides... RRP: $92.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Eat Your Own Lunch From Transactions to Relationships: Your Roadmap to CX SuccessToo often, businesses get so caught up in their own processes that they forget that their success depends on the people they serve. When you neglect your customers, you risk losing them to... RRP: $41.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added The Experience Effect What motivates consumers to buy? It's more than just products and services themselves. Learn how your company can achieve the experience effect to build brand loyalty and earn repeat business. RRP: $42.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Customer Service Management Training 101 You've mastered the skills required to achieve customer satisfaction. But how do you effectively train others to do the same? This user-friendly book will help new customer service managers and veterans alike lead frontline employees with confidence. RRP: $45.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added CUSTOMER EXPERIENCE DESIGN BOOK CUSTOMER EXPERIENCE DESIGN BOOK : SIMPLEST WAY TO UNDERSTAND THE FUNDAMENTALS OF CUSTOMER EXPERIENCE IN THE DIGITAL AGE RRP: $89.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Brand Strategies How to Connect Consumer's Experience And Marketing Process By definition, a brand strategy is a long-term plan for developing a successful brand to achieve specific goals. A well-defined and executed brand strategy affects all aspects of a business. It is directly connected to consumer needs, emotions, and... RRP: $22.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN, VOL 2 Business-to-consumer (B2C) and consumer-to-consumer (C2C) e-commerce transactions, including social commerce, are rapidly expanding, although e-commerce is still small when compared to traditional business transactions. As the familiarity of making... RRP: $359.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN, VOL 1 Business-to-consumer (B2C) and consumer-to-consumer (C2C) e-commerce transactions, including social commerce, are rapidly expanding, although e-commerce is still small when compared to traditional business transactions. As the familiarity of making... RRP: $359.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Research Anthology on Strategies for Using Social Media as a Service and Tool in Business, VOL 4 RRP: $826.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Research Anthology on Strategies for Using Social Media as a Service and Tool in Business, VOL 3 RRP: $826.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Research Anthology on Strategies for Using Social Media as a Service and Tool in Business, VOL 2 RRP: $826.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Research Anthology on Strategies for Using Social Media as a Service and Tool in Business, VOL 1 RRP: $826.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added A Flight Attendant's Essential Guide A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft,... RRP: $95.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Virtual Worlds and E-Commerce With the rise of the collaborative Web 2.0 technologies, the face of e-commerce has evolved from a static presentation of products and services to an interactive participatory relationship with customers. Virtual Worlds and E-Commerce: Technologies and... RRP: $407.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Customer Relationship Management and the Social and Semantic Web The ever-growing influence of the Internet has caused a paradigm shift in relationships between customers and companies. New types of interaction introduced by Web 1.0 have undergone a dramatic change in quantity and quality with the advent of Web 2.0... RRP: $418.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Customer-Centric Knowledge Management Customer-Centric Knowledge Management (CCKM) is needed in order to build good customer relations and to maintain customer satisfaction and loyalty. It includes the management of processes and techniques used to collect information regarding customers'... RRP: $396.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Big Brain Little Brain In a world where anything you text, post, or blurt out can go viral instantly, having control over your words is critical to your success.Whenever we're frustrated, angry, or under stress, those negative influences try to control what we'll say next... RRP: $25.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Customer Service - A Way of Life As we study the ten elements of Customer Service, A Way of Life, it becomes very apparent this unique perspective will not only change your own life, but will also help shape the way others perceive you, both personally and professionally.We are... RRP: $54.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Dominating Client Onboarding Are you finding it hard to keep your customers interested after they make a purchase?This book is your go-to guide for building lasting relationships and turning one-time buyers into loyal fans.It's perfect for business owners, entrepreneurs, and client... RRP: $45.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Dominating Client Care Are you frustrated with losing customers due to poor support experiences?This guide will help you change how you handle customer interactions and build lasting loyalty.This book is perfect for business owners, support managers, and entrepreneurs who know... RRP: $45.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Childcare Top Tips Success leaves clues. But figuring out where they're leading you isn't always easy.You've seen other entrepreneurs 'making it', but working out how to reach the same level of success isn't always easy. What if we could make it easier? What if we could... RRP: $58.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Diverse Methods in Customer Relationship Marketing and Management Consumer interaction and engagement are vital components to help marketers maintain a lasting relationship with their customers. By developing positive relationships with consumers, businesses can better maintain their customers' loyalty. Diverse Methods... RRP: $486.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Analyzing Attachment and Consumers' Emotions In the rapidly changing landscape of society, understanding how consumers make purchasing decisions is essential to the success of any product or service organization. As such, marketing professionals are looking for more effective ways to promote their... RRP: $418.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Global Observations of the Influence of Culture on Consumer Buying Behavior Positive consumerism is the backbone to a strong economy. Examining the relationship between culture and marketing can provide companies with the data they need to expand their reach and increase their profits. Global Observations of the Influence of... RRP: $509.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Driving Traffic and Customer Activity Through Affiliate Marketing Technological developments have created new opportunities for contemporary businesses. Online stores can now utilize a specific branch of marketing in order to maximize the revenue of their business and increase website traffic. Driving Traffic and... RRP: $396.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Building Brand Equity and Consumer Trust Through Radical Transparency Practices The creation of business value and competitive advantage is crucial to any company in the modern corporate sector. By developing positive relationships with consumers, businesses can better maintain their customers' loyalty. Building Brand Equity and... RRP: $509.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Strategic Uses of Social Media for Improved Customer Retention Social networking venues have increased significantly in popularity in recent years. When utilized properly, these networks can offer many advantages within business contexts. Strategic Uses of Social Media for Improved Customer Retention is a pivotal... RRP: $407.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added SEO for Screen Printers SEO for Screen Printers: Become the Top-Ranked Shop in Your Area" is a groundbreaking guide that condenses two decades of expertise from an industry-leading digital marketing expert.With a laser focus on empowering screen printers, this book... RRP: $72.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added HVAC SEO Discover the definitive guide to transforming your HVAC business in the digital age with "HVAC SEO: How to become the top-ranked HVAC dealer in your area." With over two decades of dedicated expertise in marketing and copywriting for HVAC dealers,... RRP: $48.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Pitching for Profit Are you ready to slay your pitch?In Pitching for Profit: The Bad Bitches' Playbook to Convert Conversations into Currency, 13-time national elevator pitch champion - Precious L. Williams, unveils the "Ultimate Pitch Playbook" of proven strategies to... RRP: $24.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Introduction to Service A service is a client/provider interaction that creates and captures value for both participants. We use service in several aspects of our lives, including business, government, education, health care, and religion. But what exactly are the best... RRP: $29.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Views Of Labor And Gold (1859) Views of Labor and Gold is a book written by William Barnes and published in 1859. The book explores the relationship between labor and wealth, specifically focusing on the California Gold Rush of the mid-19th century. Barnes argues that the pursuit of... RRP: $76.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Navigating Unrealistic Budget Expectations Unlock the Secrets to Successful Budget Negotiations and Client Relationships!Are you a new entrepreneur looking to navigate the complexities of budget negotiations with confidence and finesse? Do you struggle to manage client expectations and align them... RRP: $25.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Tourist Customer Service Satisfaction Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other's needs and ultimately care for each other. Yet... RRP: $121.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Multiply Your Business Value Through Brand & AI This book presents the case for building brands effectively and optimally using AI, thereby enhancing the overall value of the organization. This book is ideal for entrepreneurs, investors, CEOs, and brand managers as it provides them with pathways of... RRP: $76.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added The Secrets of Dating Your Business Creating an empire and achieving personal success in your business comes down to one thing: relationships. Strong relationships are the building blocks to catapult you toward your goals, but are you focusing on the right ones in the right way? A healthy... RRP: $23.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added Sales Training Advantage for Results 'Sales Training Advantage for Results' is a uniquely designed system to transform one into a STAR Sales Consultant by helping them, discover the secrets that drive the top world's sales professionals. It is designed to help the individual or the team... RRP: $30.00 Add to Cart The item has been added
Add Wish List Add to Cart The item has been added The Transformational Power of Love Customer Service The author demonstrates that incorporating love into the hard-nosed business world of profits, growth, return on investment, etc., may be a bit uncomfortable at first, but it should be strongly considered and explored when reaching any company or... RRP: $44.00 Add to Cart The item has been added
