Quality Assurance (QA) and Total Quality Managemen Books

The Quality Improvement Field Guide covers the key aspects that quality professionals need to know to attain mastery in their field. After reading this book, readers will not only gain an understanding of the key quality improvement concepts, but will...

This step-by-step guide lays out the principles, tools, and techniques that have proven effective in leading and managing the people side of process improvement. It demystifies the complexity of organizational change with easy-to-understand explanations,...

There is a huge scarcity of good, practical resources for designers and students interested in minimizing the environmental impacts of products. Design + Environment has been specifically written to address this paucity.  The book first...

"Migs Damiani has come up with a winner. Here is a book you can open to almost any page and get useful information. You can spend a few minutes reading a chapter and get some profound thinking and solid advice. Creative Leadership gives specific,...

If you manage inventory, you probably use MRPII, a system based on a push method that embraces work and purchase order execution

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted...

Cybernetics is about having a goal and taking action to achieve that goal. Knowing whether you have reached your goal (or at least are getting closer to it) requires "feedback", a concept that was made rigorous by cybernetics.The subject of Cybernetic...

Safety Theater shows how our desire for perfection drives compliance clutter, inauthentic relationships with work-as-done, and new kinds of accidents. This hopeful, forward-looking book is the final instalment of a three-part series on the effects of...

The basic principle of the Theory of Constraints (TOC) is the impossibility of running a balanced factory at 100 percent capacity. Variation in processing and material transfer times is the root cause of longer cycle times and higher inventories, which...

Lean Human Resources addresses a critical issue facing organisations undertaking lean transformation or attempting to create a lean culture of continuous improvement. People are the single biggest factor necessary to ensure success, but it is common for...

This third edition to the award-winning book is a straightforward view of a clinical data warehouse development project, from inception through implementation and follow-up. Through first-hand experiences from individuals charged with such an...

A step-by-step guide for anyone challenged by the many subtleties of sampling particulate materials. The only comprehensive document merging the famous works of P. Gy, I. Visman, and C.O. Ingamells into a single theory in a logical way - the most...

This book is not about debits, credits, or accounting theory. It's about how a chief financial officer (CFO) becomes a Lean CFO to lead the transformation of a company's management accounting system into a lean management accounting system.It's been well...

The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015. For organizations already certified to ISO 9001, it advises how to use your upgrade...

This book contains the most significant methods in the theory of queues, which are demonstrated on a large number of examples of queueing models. It includes a discussion of open problems and future research directions, followed by an extensive...

Global competition, corporate downsizing and corporate restructuring have forced many firms to reevaluate their operating methods. Today, corporations must do more with less while still watching the bottom line and improving profitability. ISO 14000 and...

Maintaining the reader-friendly features of its popular predecessor, the Second Edition illustrates fundamental principles and practices in statistical quality control for improved quality, reliability, and productivity in the management of production...

Whenever I step into an aeroplane I cannot avoid considering the risks associated with flying. Thoughts of mechanical failure, pilot error and ter­ rorist action fill my mind. I try to reassure myself with statistics which tell...

The ability to find and remove barriers between people and their systems in R&D can almost guarantee a doubling in performance, and often delivers multiples of that. R&D teams that have smooth handoffs deliver 100 percent of the required...

A comprehensive guide for Quality Management PrinciplesQuality Management Systems (QMS) is a globally recognised standard to manage systems, processes, and resources, effectively and efficiently. Incorporating the Seven Principles of Quality Management...

This book is intended to address both the quantitative and qualitative issues of programmable controllers for factory automation. It is helpful for both the newcomer to the field and the experienced control engineer requiring a fresh perspective.

Many books and articles have been written on how to identify the "root cause" of a problem. However, the essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This book offers a new non-technical...

This significantly expanded and newest edition of the bestselling HIMSS Dictionary of Health Information Technology Terms, Acronyms, and Organizations has been developed and extensively reviewed by more than 50 industry experts.

Workshop leaders play a central role in your company's efforts to implement TPM. Once your workers have been divided into small groups to learn the fundamentals of TPM, it is the group leader who spearheads ongoing training and implementation activities...

In 1917, we split the atom and released an incredible force for destruction. In 2019, we split the DMAIC and released an even bigger force for improvement.There is no doubt that the various improvement methods work. Whether it is PDCA or 7-Step...

The concept of process monitoring and improvement applies to any type of industry: automotive, textiles, food, pharmaceuticals, biologics, medical devices, electronics, aerospace, banking, educational institutions, service providers, and so on. The focus...

Risk elimination. Risk management. Risk mitigation. These terms are an increasingly important part of the lexicon of executive-level management as they strive to succeed in a business environment having global competition, geographically diverse...

For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form 483 observation findings issued each year. This poses a substantial problem for the medical device industry and is the reason why the...

ISO 9001:2015 includes many changes that not only affect the companies aiming to achieve certification to it, but also auditors. This book is the resource auditors need to fully understand ISO 9001:2015 and help them perform audits to it.This book...

The author's lessons learned-during more than 25 years of hands-on quality management experience in environments including manufacturing, medical devices, military, aerospace, automotive, and logistics-are condensed in this book to provide reference...

This book was written to aid quality technicians and engineers. It is a result of 30 years of quality-related work experience. To that end, the intent of this book is to provide the quality professional working in virtually any industry a quick,...

Probability is tough - even those fairly well versed in statistical analysis balk at the prospect of tackling it. Many probability concepts seem counterintuitive at first, and the successful student must in effect train him or herself to think in a...

This book explains the requirements for compliance with FDA regulations and ISO standards (9001/13485) for documented information controls, and presents a methodology for compliance.The document control system (DCS), or documented information control...

The standard tells you what to implement; this book focuses on how and why.Many organizations implement ISO 9001 and see only mild improvements. This book is a collection of concepts that can assist you in implementing a very successful ISO 9001 quality...

This publication introduces a portable audit model to facilitate a simple, flexible, and effective audit of single or multiple quality system standards and achieve both compliance and initiation of improvement initiatives. This model is similar to a...

Data integrity is a global mandatory requirement for the regulated healthcare industry. It is more than a mere expectation-it's a basic element of good documentation practices, one of the most fundamental pillars of a quality management system...

This book was written for anyone who is interested in using their knowledge more effectively to optimize operations. This knowledge can be their own, that of the teams in which they work, or the knowledge of the wider communities and teams in which they...

For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form 483 observation findings issued each year. This poses a substantial problem for the medical device industry and is the reason why the...

This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in...

HIMSS set out to develop a dynamic framework by which to easily catalogue the varied beneficial evidences of digital health. From this effort, HIMSS introduced to the market the HIMSS Value STEPS™ framework.This book will leverage the HIMSS Value STEPS™...

Quality management practices are essential in any organization, and service organizations are no exception. Service organizations face unique challenges in maintaining and improving the quality of their services, including intangible outputs and a high...

Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it."A new management approach that will lead to...

For those who believe success is dependent only on business growth, this revolutionary approach to using Lean Dynamics ™ will prove you wrong in the best possible way by helping your company thrive in virtually any environment.

This book presents the mechanics of implementing visuality on the value-add level known as Work That Makes Sense (WTMS). The step-by-step WTMS process described in this book teaches operators a proven method for translating information deficits into...

In "The Transformation Curve," Steven Leuschel and Rodger Lewis unveil a revolutionary approach to organizational transformation. Drawing from his rich experiences at Volkswagen, Toyota Georgetown, and General Motors, Rodger introduces the Transformation...

Yet many companies focus on the mechanisms of implementation--one-piece flow, pull production, takt time, standard work, kanban--without linking those mechanisms back to the pillars that hold up the entire system. JIT is fairly well understood, but...

One-piece flow, also known as continuous flow, is considered the ultimate lean goal. It describes how items are efficiently moved from one stage of the process to the next by designing the workflow around the requirements of the product. To get from...