Management of specific areas Books

You don't have to sacrifice yourself to serve others.Residency prepared us to be competent physicians. It didn't prepare us, though, for the challenges we face in our career. From negotiating employment terms to managing risk, physicians face almost...

Unlock the true potential of your business with The Path to the Pinnacle: Using Customized Business Operating Systems to Drive Growth. In this compelling and insightful book, filled with real-world examples and stories of entrepreneurs who have...

Do you host sales calls your clients remember for the rest of their lives? Traditional sales methods don't work for heart-centered coaches, leaving you feeling drained and out of integrity. If you got into coaching to help people, traditional...

Chaos and Compromise: The Evolution of the Mississippi Budgeting Process takes the topic of budgeting and makes it exciting, and not just for political junkies. Instead of focusing on numbers, this book looks at the policymakers responsible for the...

In the Two Factor Theory of Customer Service, author David L. Elwood nudges the entire field of customer service toward becoming a professional discipline. Customer service is not a casual, do-it-if-you-think-of-it aspect of business; customer service is...

Millions of employees attend some type of training or learning event during their tenure. Unfortunately, only 10 to 30 percent of what they learn will actually be applied in their work, presenting a situation referred to as a learning transfer problem...

This is a great tool for sponsors to share with your new recruits. It is a quick short guide for people involved in the direct selling business, whether they are newly involved or as a refresher for the ones doing it. This book teaches street-smart...

"From Coach to Author: How to Successfully Market Your Ebook" is a comprehensive guide for coaches looking to market and promote their ebooks effectively. The book provides an overview of the ebook market and the techniques that can be used to...

Business is a vital institution for a flourishing society, but there is mounting concern about its role in distorting wealth distribution, enabling and rewarding unethical behaviour, and despoiling the natural environment. A Consortium was formed in 2009...

Entrepreneurial Challenges in the 21st Century analyses the traditional and contemporary issues of entrepreneurial innovation potentials for stakeholder value co-creation, and structures the entrepreneurial co-creation concept to reinforce co-creation.

Debate about organization and workplace learning has now moved on from viewing learning as a way of fostering control, to paving the way for viewing learning, working and living in the context of organizational complexity. The book suggests that by...

A lack of adequate and timely IT involvement in the merger and acquisition process costs companies millions of pounds every year. This book addresses and answers topical questions such as: What should your company be doing about IT when considering a...

Outsourcing has become one of the most important trends used in managing the enterprise during the last ten years and is now transforming the corporation. At the same time, it is one of the most talked about and hotly debated topics of our times. This...

The authors contend that current knowledge management efforts in organizations need to be re-focused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic...

The Knowledge of Culture and the Culture of Knowledge explores the construct of information and information culture and its relationship to the prevailing culture. The author provides an analysis of the relationship of media to the core constructs in the...

This book provides insight into the emerging global knowledge village dialectic. Global perspectives produce a new world view on specialized knowledge as the unit of reference for stocks and flows of the hybrid good: the building blocks of the knowledge...

The maritime car carrier industry has been entirely neglected by social scientists. This book examines globalization changes in cost structure and dynamics; in ownership, freight, labour and other markets; in technological innovation and ship design; and...

Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic...

This book presents new and authoritative evidence about change at the workplace, using it to cast light on recent debates about the future of work. The basic questions it poses are whether, and how, British workplaces are responding to the challenge of...

This book examines the strategic aspects of outsourcing in relation to the firm. It provides a holistic view of the outsourcing process, starting with conceptualisation, through to implementation and management of the process. Although the book is based...

Job migration across international boundaries and jobless economic "recoveries" are the latest disruptions in the workplace's human equation. To help policy makers, employers and employees to address these issues, Divanna and Rogers propose a more...

This book analyzes the multiple levels of meaning which people attach to work today, and the role of work in people's lives. By looking at call centres and software development, the book evaluates some of the claims made for the knowledge economy and...

The contribution of a good non-Executive Director can make a huge difference to a small to medium sized business. But who should fulfil the role? Someone steeped in the culture and methods of a large corporation may not be able to make a valuable...

In this book, the authors bring together the extant research evidence on occupational violence and bullying, estimate the costs to organizations and the community at large, examine the overlaps between manifestation in the broader community and the...

Increased longevity and better health are changing the nature of family life. In the context of changes in the world of work, increased divorce and a declining welfare state, multi-generation or 'beanpole families' are a potential resource for family...

The promotion of workplace partnership in the high performance workplace has become central to policy debates on the 'modernization' of employment relations in British industry. This book provides critical insights into the dynamics of partnership by way...

The automobile sector is one of the most archetypal global industries and is seen by many as one of the main drivers behind the homogenisation of world markets due to firms' internationalization strategies and the social practices that firms impose. This...

The Indian software industry has rapidly grown over the past decade, most of this growth has been derived from exports to the US market. This book deals with business models, particularly as the way that the software model in India has evolved is unique...

This book is an important and original account of life in the new lean production workplace - the car industry where it all began. It brings together the two emblematic features of the twentieth century: a working class meant to topple the social order,...

Mobile communications are about to enter the third stage in their development, widely known as 3G. This will bring always-on internet access to mobile devices. This book investigates the history of mobile communications and explores the technological...

This book enables the reader to understand labour markets and shows how to forecast the need for skills in developing countries. The forecasting of these skills has recently fallen into disrepute with the notion that all forecasting techniques that...

This book highlights the role that national culture plays in shaping the emergent relationship between IT and organisations. It also shows the mechanisms through which national culture influences IT use. Although a number of studies have investigated...

 The case studies in Rethinking Interviewing and Personnel Selection find support for Herriot (1993, 2003) and Fletcher's (1997, 2003) claims that the selection interview is a social process which may gain from a degree of semi-structured...

Lean Human Resources addresses a critical issue facing organisations undertaking lean transformation or attempting to create a lean culture of continuous improvement. People are the single biggest factor necessary to ensure success, but it is common for...

This third edition to the award-winning book is a straightforward view of a clinical data warehouse development project, from inception through implementation and follow-up. Through first-hand experiences from individuals charged with such an...

This unique comprehensive collection presents the latest multi-disciplinary research in strategic digital outsourcing and digital business strategy, providing a management decision-making framework for successful long-term relationships and collaboration...

This book, first published in 1988, considers the problems that developing countries face when importing technology from abroad. The major issues - technical, economic, political - are analysed in the case of one particular country: Korea. The book...

As London sought to use the Olympics to achieve an ambitious programme of urban renewal in the relatively socially deprived East London it attracted global attention and sparked debate. This book provides an in-depth study of the transformation of East...

Using state of the art mathematical techniques this book provides a complete characterization of the Uzawa-Lucas growth model. In his path-breaking contribution on the 'Mechanics of Economic Growth' Lucas suggested that human capital is the key variable...

How has the recession affected the conduct of human resource management? How have HR departments and managers fared? Have leading firms taken measures to sustain and revive their businesses through innovative HR measures? How have union representation...

Master the art of selling and discover the seasoned techniques you'll need to close any deal.Do you want to get into sales, and you're looking for the must-know tools & tricks of the trade? Do you want to discover the strategies you need to build...

Discover the secret to taking control of your finances and achieving financial freedom with Budgeting Mastery. This book provides you with the essential tools and strategies to create a budget that aligns with your lifestyle and financial goals.Gone are...

As our world evolves into a more technically inclined environment, it has become more imperative to understand technology and how it works.This book was developed to encourage and provide the confidence of someone who is interested in transitioning their...

In Building an Innovation Powerhouse you will learn how to maximise the potential of people to grow your business. Authors Andy Wynn and Jim Hick dive deep into the most complex aspect of innovation and skilfully deconstruct the multi-dimensional...