Knowledge management Books

As a first step towards applying Enterprise Architecture Management (EAM) in Mergers and Acquisitions (M&A), Andreas Freitag investigates the end-to-end applicability of business capabilities in the M&A process of a corporate buyer organization...

Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems' impact into account, and vice versa. Missing alignment at design-time results in quality problems at...

In a networked world which is characterized by interactive value creation, traditional organizational boundaries loose importance in favor of processes of distributed organizing. Therefore, thinking about and designing organizations requires going beyond...

Due to the growing importance of IT-based innovations, contemporary firms face an excessive number of proposals for IT projects. As typically only a fraction of these projects can be implemented with the given capacity, IT project portfolio management as...

​Customer accounts that neither have a fixed maturity nor a fixed interest rate represent a substantial part of a consumer bank's funding. The modelling for their risk management and pricing is a challenging yet crucial task in today's asset/liability...

Information Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the...

Enterprises have to react instantly to changing market conditions and disturbances that occur during execution of value creation processes. Depending upon the processes' context, the goal is to significantly reduce lead times, reaction times, and...

Currently many companies are confronted with the decision how to deal with the new data quality requirements of the regulatory authorities. Future data quality statements for enterprise key figures and their origins are being demanded. Applying methods...

This book provides a comprehensive conceptualization of perceived IT security risk in the Cloud Computing context that is based on six distinct risk dimensions grounded on a structured literature review, Q-sorting, expert...

​Determining the value of an information system for an organization is challenging, especially before the execution of the project in which the system is put into operation. Many organizations cope with problems when having to...

Studienarbeit aus dem Jahr 2013 im Fachbereich BWL - Informationswissenschaften, Informationsmanagement, Note: 1,3, Helmut-Schmidt-Universität - Universität der Bundeswehr Hamburg, Veranstaltung: Innovative Gestaltung beruflicher Bildungsprozesse -...

The ARIS architecture developed here is described in concrete terms as an information model within the entity-relationship approach. This information model, in turn, serves as the basis for the systematic and rational ...

Evolutionary Algorithms (EA) are powerful search and optimisation techniques inspired by the mechanisms of natural evolution. They imitate, on an abstract level, biological principles such as a population based approach, the...

Geschäftsvorgänge werden zunehmend elektronisch abgewickelt. Electronic Commerce, Internet Banking und Global Supply Chain Management sind nur Beispiele dafür, in welcher atemberaubenden Geschwindigkeit sich Wirtschaft und...

Requirements engineering is one of the most complex and at the same time most crucial aspects of software engineering. It typically involves different stakeholders with different backgrounds. Constant changes in both the problem and the solution domain...

This book describes the implementation of autonomous control with multiagent technology. Therewith, it tackles the challenges of supply network management caused by the complexity, the dynamics, and the distribution of logistics processes. The paradigm...

Rightshore® - a registered trademark of Capgemini - is about organizing the distributed delivery process that embraces on-site, nearshore and offshore services. This book describes successful global delivery models utilizing industrialized methods to...

Quality-of-Service (QoS) is normally used to describe the non-functional characteristics of Web services and as a criterion for evaluating different Web services. QoS Management of Web Services presents a new distributed QoS evaluation framework for...

10 years ago, in the flourishing atmosphere of India's high-tech city, Bangalore, SAP Labs was established as small development facility. Known to be one of the world's most promising destinations for foreign investments, India is where SAP AG chose...

The success of product line engineering techniques in the last 15 years has popularized the use of software variability as a key modeling approach for describing the commonality and variability of systems at all stages of the software lifecycle. Software...

Quality is not a fixed or universal property of software; it depends on the context and goals of its stakeholders. Hence, when you want to develop a high-quality software system, the first step must be a clear and precise specification of quality. Yet...

The requirements for production systems are constantly changing as a result of changing competitive conditions. This poses a challenge for manufacturers in the various branches of industry and creates an ever-increasing need for flexibility.With this as...

In this volume recent advances in the use of modern quantitative models for the analysis of various problems related to the dynamics of social and economic systems are presented. The majority chapters describe tools and techniques of broadly perceived...

Imagine that you are the CEO of a software company. You know you compete in an environment that does not permit you to treat innovation as a secondary issue. But how should you manage your software innovation to get the most out of it?This book will...

​The research presented in this book discusses how to efficiently retrieve track and trace information for an item of interest that took a certain path through a complex network of manufacturers, wholesalers, retailers, and consumers. To this end, a...

The dependence on quality software in all areas of life is what makes software engineering a key discipline for today's society. Thus, over the last few decades it has been increasingly recognized that it is particularly important to demonstrate the...

This book presents an in-depth perspective of knowledge as a fundamental process of any organization rather than just another resource to be managed. The author presents a process-oriented theory of creating and applying knowledge directed towards both...

Business rules are everywhere. Every enterprise process, task, activity, or function is governed by rules. However, some of these rules are implicit and thus poorly enforced, others are written but not enforced, and still others are perhaps poorly...

Software engineering research can trace its roots to a few highly influential individuals. Among that select group is Leon J. Osterweil, who has been a major force in driving software engineering from its infancy to its modern reality. For more than...

An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM...

​This book undertakes to marry the concepts of "Concept Mapping" with a "Design Thinking" approach in the context of business analysis. While in the past a lot of attention has been paid to the business process side, this book now focusses information...

Knowledge and information are among the biggest assets of enterprises and organizations. However, efficiently managing, maintaining, accessing, and reusing this intangible treasure is difficult. Information overload makes it difficult to focus on the...

​The introduction of Enterprise Identity Management Systems (EIdMS) in organizations even beyond the purely technological level is a costly and challenging endeavor. However, for decision makers it seems difficult to fully understand the impacts and...

In the e-government research community as well as in many national e-government programs, interoperability is widely seen as a key factor in developing effective and attractive e-services. There is also agreement that interoperability encompasses not...

Continuously changing customer and market requirements as well as new developments in information technology have become a dominating factor in today's business environment. To be successful enterprises have to adapt quickly to new opportunities and...

Driven by maturing Web service technologies and the wide acceptance of the service-oriented architecture paradigm, the software industry's traditional business models and strategies have begun to change: software vendors are turning into service...

Systems for Online Transaction Processing (OLTP) and Online Analytical Processing (OLAP) are currently separate. The potential of the latest technologies and changes in operational and analytical applications over the last decade have given rise to the...

Whether ERP software, office applications, open-source products or online games: In terms of its economic characteristics, software differs fundamentally from industrial goods or services. Based on the economic principles and rules of the software...

Every enterprise architect faces similar problems when designing and governing the enterprise architecture of a medium to large enterprise. Design patterns are a well-established concept in software engineering, used to define universally applicable...

Why have a book about the relation between requirements and software architecture? Understanding the relation between requirements and architecture is important because the requirements, be they explicit or implicit, represent the function, whereas the...

Many organizations critically depend on very large information systems. In the authors' experience these organizations often struggle to find the right strategy to sustainably develop their systems. Based on their own experience at a major bank, over...

Electronic business today is not only business transactions supported in information and communication technologies; it is a new way of communicating and integrating with customers, suppliers, employees and other stakeholders. In this scenario,...

Information and communication technology, in particular artificial intelligence, can be used to support economy and commerce using digital means. This book is about agents and multi-agent distributed systems applied to digital economy and e-commerce to...

Web services technologies are advancing fast and being extensively deployed in many di?erent application environments. Web services based on the eXt- sible Markup Language (XML), the Simple Object Access Protocol (SOAP),...

Rapid application of new technologies and highly leveraged innovation processes are key for the success of companies and organizations in dynamic markets. Based on the experiences of one of the industry's most modern innovation centers this book provides...

E-government faces huge challenges in achieving interoperability and integration, taking into account differences in laws, regulations, services, administrative processes and languages across regions and countries. On the other hand, issues like service,...

Agile methods are gaining more and more interest both in industry and in research. Many industries are transforming their way of working from traditional waterfall projects with long duration to more incremental, iterative and agile practices. At the...