Business process and operations management Books

This book examines how people make decisions under risk and uncertainty in operational settings and opens the black box by specifying the cognitive processes that lead to human behavior. Drawing on economics, psychology and artificial intelligence, the...

Combining two different actor-network theory perspectives and relying on the single case study methodology, this book offers important empirical evidence and managerial implications on the use of blockchain for accounting and control purposes. Exploring...

This book provides a comprehensive and practical introduction to Data Envelopment Analysis (DEA). It explains how this non-parametric technique is used to measure performance and extract efficiency from homogeneous entities within a production procedure...

This book showcases how the latest and most advanced types of analytical modeling and empirical analysis can help to create value in the global supply chain. Focusing on practical relevance, it shares valuable management insights and addresses key issues...

This book explores the development of sustainable public procurement (SPP) as a strategic policy instrument to support decoupling of economic growth from environmental degradation and enhancing social well-being. Offering an in-depth case study of...

This book provides research results and shares experiences in the area of supply chain management. It addresses topics such as risk reduction of lesser marginal profits, disrupted supply chain management, and potential points of business failure. This...

With a focus on cargo transportation, this book addresses the development of approaches intended to secure an infrastructure of smart services to support the adaptive implementation of online multi-modal freight transport management processes. It...

This book explores the employment of market mechanisms for data-interactive innovations. Based on the concept of innovators' marketplaces the book introduces a new concept of 'data jackets' to enable analysis of what kind of data exist, where they are...

The book takes the inventory control perspective to tackle empty container repositioning logistics problems in regional transportation systems by explicitly considering the features such as demand imbalance over space, dynamic operations over time,...

The modern shipping industry has reached maturity; market demand and landscape shifts force industry agents to find new pathways to successful development. The Northern Sea Route (NSR) as a new pathway between Europe and Asia brings both opportunities...

This book presents innovative operations research applications in business, specifically industrial engineering and its sub-disciplines. It investigates new perspectives in operations research and management science with regard to research methods, the...

Supply chain scheduling is a relatively new research area with less than 20 years of history. It is an intersection of two traditional areas: supply chain management and scheduling. In this book, the authors provide a comprehensive coverage of supply...

This volume presents an interdisciplinary reflection on the SARS-COV-2 pandemic and its consequences elaborated in real-time. It embodies the University of Palermo's values and mission by bringing together academics of very diverse disciplinary fields on...

This book presents best practices involving applications of decision sciences, business tactics and behavioral sciences for COVID-19. Addressing concrete problems in these vital fields, it focuses on theoretical and methodological investigations of...

This book examines the challenges and opportunities arising from an assortment of technologies as they relate to Operations Management and Finance. The book contains primers on operations, finance, and their interface. After that, each section contains...

This book highlights the latest research on sub-supplier management while also discussing its current state and related managerial challenges. It provides a process framework for managing sub-suppliers and an overview of the various buyer / sub-supplier...

Shipping is the world's oldest sharing economy and is conducted in a self-organizing manner. Shipping is capital, energy, and information intensive, and with the growing impact of digitalization and climate change, there is a need to rethink the...

This book is the first comprehensive tutorial on matheuristics. Matheuristics are based on mathematical extensions of previously known heuristics, mainly metaheuristics, and on original, area-specific approaches. This tutorial provides a detailed...

This book presents a collection of real cases from industrial practices that production system and quality managers implement to ensure a high quality as well as a low cost in products. This book is divided in sections that are focused...

Management of supply chains has been evolving rapidly over the last few years due to the inception of Industry 4.0, where businesses adopt automation technologies and data exchanges leading to dynamic and interconnected supply chain systems. Emphasizing...

This book is focused on the management of gas consumers, especially in cases of gas supply disruptions. It addresses natural gas consumers from numerous different fields, including those in the industrial sector, the electric power industry, and public...

Sustainable development and corporate social responsibility drive countries, regions, and businesses to take environmental and social concerns into account when realizing economic objectives.  A growing awareness of the connectedness between...

This book introduces readers to state-of-the-art cases and tools for managing innovation in today's rapidly changing business environment. It provides a wealth of methodological knowhow and guidance on practical applications, as well as case studies that...

This book examines cross-chain control centers (4C), an ambitious concept in supply chain management and logistics that is intended to foster collaboration between different supply chains to increase efficiency. It provides an overview of the main...

This book examines inventory and production strategies that can reduce unexpected breakdown costs. It highlights different EPQ models to deal with such problems, providing optimal value derivations for decision variables. It provides proofs for concavity...

This volume gathers selected peer-reviewed papers presented at the XXVI International Joint Conference on Industrial Engineering and Operations Management (IJCIEOM), held on July 8-11, 2020 in Rio de Janeiro, Brazil. The respective chapters address a...

This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes...

How can we design innovative food experiences that enhance food pleasure and consumer well-being? Through a wide variety of empirical, methodological, and theoretical contributions, which examine the art of designing innovative food experiences, this...

This edited collection captures current thinking about and future practices and strategies for human resource development (HRD). It brings together contributions from a number of leading academics, practitioners and consultants who are active in the...

This edited collection captures current thinking about and future practices and strategies for human resource development (HRD). It brings together contributions from a number of leading academics, practitioners and consultants who are active in the...

This book has resulted from the activities of IFAC TC 5.2 "Manufacturing Modelling for Management and Control". The book offers an introduction and advanced techniques of scheduling applications to cloud manufacturing and Industry 4.0 systems for larger...

This book outlines the scope of sustainability and green practice in supply chain operations, which has continued to grow with a rapid speed. The book includes core aspects of sustainability and green supply chain management philosophy and practice,...

This book analyses prevailing approaches and policies in innovative entrepreneurship. It explores the ways in which entrepreneurs learn and develop innovation-based businesses to drive increased regional competitiveness. Specifically, the contributions...

This book surveys the state-of-the-art in efficiency and productivity analysis, examining advances in the analytical foundations and empirical applications. The analytical techniques developed in this book for efficiency provide alternative ways of...

This book provides an original analysis of the problems of ensuring that oil ports are sustainable in the broadest sense of the concept including environmental, social, technical and resource aspects. Taking China as its frame for analysis, chosen...

Robo-Advisory is a field that has gained momentum over recent years, propelled by the increasing digitalization and automation of global financial markets. More and more money has been flowing into automated advisory, raising essential questions...

This book belongs to the Port Economics and Global Supply Chain Management strand of the Palgrave Studies in Maritime Economics book series, commissioned by Hercules Haralambides.This book discusses the main drivers that affect the introduction...

This book explores the relationship between and the compatibility of lean management (LM) and value-based management (VBM) approaches at the systems level. It then develops a model to improve LM and VBM professional practice by fostering a shared...

This book addresses the fundamental changes that the Italian public utilities sector has undergone in the last two decades. Since the late 1990s, liberalisation and privatisation have replaced state-owned monopolies at both the national and local level,...

The book provides a critical and integrative analysis of value as it pertains to different aspects of creative and cultural industries. The notion of 'value' - a frequently used but rarely considered term -  is deconstructed and considered as a...

This book focuses on how to promote innovation and an entrepreneurial mindset within organizations in the context of structural changes. It highlights the importance of internal marketing of innovation and ideas among employees, of creating collaborative...

This book offers a primer on the valuation of digital intangibles, a trending class of immaterial assets. Startups like successful unicorns, as well as consolidated firms desperately working to re-engineer their business models, are now trying to go...

We are living in the middle of a Fourth Industrial Revolution, with new technology leading to dramatic shifts in everything from manufacturing to supply chain logistics. In a lively, developing field of academic, procurement is often neglected. Despite...