Management and management techniques Books

Today the term 'career' is becoming a concern, especially for many organizations because of the need for highly productive and efficient labour in high demand. Many organizations are folding for this single reason as their managers may lack the...

In the Two Factor Theory of Customer Service, author David L. Elwood nudges the entire field of customer service toward becoming a professional discipline. Customer service is not a casual, do-it-if-you-think-of-it aspect of business; customer service is...

Millions of employees attend some type of training or learning event during their tenure. Unfortunately, only 10 to 30 percent of what they learn will actually be applied in their work, presenting a situation referred to as a learning transfer problem...

You have the same twenty-four hour day as everyone else. The challenge is making the most of that time — being able to accomplish your goals while also making time for yourself and those you love. In order to do this, you must first accept that you...

?Larraine Segil provided valuable, insightful, and solid ideas by presenting useful diagnostic methods, ideas, tools, and key points for successful alliance development, an essential tool in business survival.? ?Ron Khormaei, Ph.D., Section Manager...

My Little Blue Book of project management presents a concise and succinct guide for managing projects at home, work, or leisure. It is, indeed, a little blue book. Both personal and corporate projects can benefit from the contents of the book, although...

The Columbine tragedy on April 20, 1999 began a new era in law enforcement as it became apparent that the police response to such mass shootings must be drastically altered. By the time the Sandy Hook Elementary School shooting occurred on December 14,...

Sin la menor duda, la lectura y el dominio de los conceptos que propone el autor en este trabajo, le proporcionará ideas que le permitirán modificar radicalmente su forma de comportarse, descubriendo que usted, y sólo usted es el responsable de asegurar...

This is a great tool for sponsors to share with your new recruits. It is a quick short guide for people involved in the direct selling business, whether they are newly involved or as a refresher for the ones doing it. This book teaches street-smart...

This book innovatively explores:* Stories that every change leader needs to read* The often unexamined role of the "ordinary" person in change* How stories can help you be a more engaging coach, facilitator, trainer, leader, ...* The power of story as a...

Most classic success stories go something like this: “I had nothing, but then discovered a new way of thinking, turned my life around and got everything I ever wanted…” I could tell you one such story. I went from having nothing to...

"From Coach to Author: How to Successfully Market Your Ebook" is a comprehensive guide for coaches looking to market and promote their ebooks effectively. The book provides an overview of the ebook market and the techniques that can be used to...

Project Management Planning shapes the field of project management planning as a practical discipline, while outlining strategies that more firmly tie project management system knowledge to its potential as an applied research discipline.

Business is a vital institution for a flourishing society, but there is mounting concern about its role in distorting wealth distribution, enabling and rewarding unethical behaviour, and despoiling the natural environment. A Consortium was formed in 2009...

Since its establishment in 1965, Business Economics has been an essential resource for those who use economics in the workplace. Its consistent intent has been to distinguish itself from academic journals by focusing on what is useful to practitioners of...

Entrepreneurial Challenges in the 21st Century analyses the traditional and contemporary issues of entrepreneurial innovation potentials for stakeholder value co-creation, and structures the entrepreneurial co-creation concept to reinforce co-creation.

Techno-regions have generated most of the new jobs in the past decade and this technology is driving economic development; however, problems persist. This book highlights the potential pitfalls and suggests methods by which a sustainable, distinctive and...

This work offers a psychodynamic insight into Thanatic behaviours and considers the implications for organizational studies. To further inform organizational leadership theory and praxis there is a requirement to uncover the origins of these destructive...

Debate about organization and workplace learning has now moved on from viewing learning as a way of fostering control, to paving the way for viewing learning, working and living in the context of organizational complexity. The book suggests that by...

A lack of adequate and timely IT involvement in the merger and acquisition process costs companies millions of pounds every year. This book addresses and answers topical questions such as: What should your company be doing about IT when considering a...

In this book leading scholars debate current issues and shed light on future prospects in the field of Knowledge Management. It presents new perspectives on knowledge and learning, including modes of knowing in practice, transactive knowledge systems,...

Outsourcing has become one of the most important trends used in managing the enterprise during the last ten years and is now transforming the corporation. At the same time, it is one of the most talked about and hotly debated topics of our times. This...

What influences your partners' attitudes toward your alliance? What factors allow them to act on non-cooperative impulses? How can you structure your alliance to reduce opportunities for non-cooperation? This book explores the influences on a firm's...

The authors contend that current knowledge management efforts in organizations need to be re-focused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic...

Repositioning Organization Theory studies the political positioning of organization theory. The book argues that there are two main projects in organization theory: the hegemonic project of positioning and postmodern project of depositioning. To critique...

In this updated and expanded edition, the author explores the broad features of Hayek's economic philosophy, shows the interrelationship between the liberal philosophy and economic advance, examines Hayek's approach to the problems of a money economy,...

There is a feeling that Asia is at a crossroad, and is facing a new crisis. The earlier crisis of 1997/98 showed that effective systems were missing. Afterwards governments, foreign investors and foreign managers initiated more holistic infrastructures,...

At the end of the Cold War, the global economic system encountered a new phenomenon in the field of knowledge creation and technological innovation - the birth of mad technologies. This book analyses major changes in the national innovation systems (NIS)...

Profiling Smart Development: A thorough comparative empirical review of real and best e-Development policies and practices towards the Knowledge Economy. Based on the analysis of policies, practices and empirical development case studies, this book...

The Knowledge of Culture and the Culture of Knowledge explores the construct of information and information culture and its relationship to the prevailing culture. The author provides an analysis of the relationship of media to the core constructs in the...

This book provides insight into the emerging global knowledge village dialectic. Global perspectives produce a new world view on specialized knowledge as the unit of reference for stocks and flows of the hybrid good: the building blocks of the knowledge...

The economy has hit a soft patch.' - US Federal Reserve Chairman Alan Greenspan, reacting to the weak US job growth in June 2004 Mats Larsson: 'No, the economy is closing in on the limits of business development and economic growth and we are starting to...

Corporate Social Responsibility (CSR) often emerges at the boundary of the business enterprise, expressed in changing relations with stakeholders and society. This book explores the theoretical and practical aspects of implementing CSR within...

The maritime car carrier industry has been entirely neglected by social scientists. This book examines globalization changes in cost structure and dynamics; in ownership, freight, labour and other markets; in technological innovation and ship design; and...

Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic...

In the study of entrepreneurship there has been little interaction between economic theory and history. For the first time a single volume combines analyses of leading specialists from both disciplines. It examines the ways theory and historical evidence...

This book presents new and authoritative evidence about change at the workplace, using it to cast light on recent debates about the future of work. The basic questions it poses are whether, and how, British workplaces are responding to the challenge of...

This book examines the strategic aspects of outsourcing in relation to the firm. It provides a holistic view of the outsourcing process, starting with conceptualisation, through to implementation and management of the process. Although the book is based...

Job migration across international boundaries and jobless economic "recoveries" are the latest disruptions in the workplace's human equation. To help policy makers, employers and employees to address these issues, Divanna and Rogers propose a more...

This book aims to clarify the link between geographic clustering and international competitiveness in light of the Turkish experience, a subject that is high on the agendas of researchers as well as policy makers and strategic planners. The key findings...

Everyday, more and more companies embark on international business. Through a collection of articles by leading scholars in International Business this book answers fundamental questions such as: How do companies create value through global strategy?...

First published in German, this book starts from the premise that managers' understanding and theories of organizations determine how they decide to act. It therefore scrutinises management's basic tasks, and examines the most important concepts of...

This book analyzes the multiple levels of meaning which people attach to work today, and the role of work in people's lives. By looking at call centres and software development, the book evaluates some of the claims made for the knowledge economy and...

Reliance on opportunism is a high-risk strategy in global business, yet many companies operate this way, often acting on limited amounts of information. Equally, many other companies implement strategies based on models formulated in the teaching rooms...

Most academics and certainly most sustainability managers agree that research on the 'business case' for sustainability has been very inconclusive. In fact many have simply decided that the business case for sustainability is elusive. This book goes...