Due to the rapid proliferation of data and technology across society, a disconnect has formed between employees and customers; the organizations they service and those that service them. This is causing an erosion of trust. Given that trust is the single most important asset of any organization, that's a problem.
However, there is good news on the horizon. Pioneering business leaders and organizations have begun leading a charge to restore trust. The Business of Trust explores how thought leaders are rebuilding trust and uncovers insights you can apply across employee and customer experiences.
In this book you'll discover:
The economics of trust and how it translates to the bottom line
Why employees are your most important customers
The three trust drivers that will have the most impact
This book is for working professionals looking to better understand how trust shapes their organization. Building trust is a journey with no end. It will be built; it will be lost, and it will need to be built again. This book is just the beginning, your trust-building journey starts now.
Due to the rapid proliferation of data and technology across society, a disconnect has formed between employees and customers; the organizations they service and those that service them. This is causing an erosion of trust. Given that trust is the single most important asset of any organization, that's a problem.
However, there is good news on the horizon. Pioneering business leaders and organizations have begun leading a charge to restore trust. The Business of Trust explores how thought leaders are rebuilding trust and uncovers insights you can apply across employee and customer experiences.
In this book you'll discover:
The economics of trust and how it translates to the bottom line
Why employees are your most important customers
The three trust drivers that will have the most impact
This book is for working professionals looking to better understand how trust shapes their organization. Building trust is a journey with no end. It will be built; it will be lost, and it will need to be built again. This book is just the beginning, your trust-building journey starts now.
The Making of the Modern Law: Legal Treatises, 1800-1926 includes over 20,000 analytical, theoretical and practical works on American and British Law. It includes the writings of...
This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it.This work is in the "public domain in the United States of...
The Making of the Modern Law: Legal Treatises, 1800-1926 includes over 20,000 analytical, theoretical and practical works on American and British Law. It includes the writings of...
Trust and Digital Business: Theory and Practice brings together the theory and practice of trust and digital business. The book offers a look at the current state, including a comprehensive overview...
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