Trending Bestseller

Speech Analytics for Actionable Insights

Current Status, Recommendations, and Guidance

J. P. Shim

No reviews yet Write a Review
Paperback / softback
22 June 2020
$147.00
Ships in 3-5 business days
Hurry up! Current stock:

Speech analytics utilizes speech recognition, predictive analytics, and authentication of the data streams while assessing customers' complaints in real-time. Assessment occurs through the collection and analysis of current data mixed with historical facts to determine patterns and to predict trends. In the current research, the authors have chosen to focus primarily on speech analytics, serving as an umbrella term encompassing speech analytics, audio-mining technologies. The use of speech analytics typically refers to a broader range of speech products, such as analyzing voice identification, emotion detection, and phonetics/speech analysis.

Speech Analytics for Actionable Insights proceeds with the discussion of an overview of enterprise needs for speech analytics, a brief history of the speech recognition, the infrastructure of phonetic versus transcription approaches and real-time versus post-call solutions, major speech analytics vendors and their features, applications found within case studies, and recommendations and guidance. The primary goal of this monograph is to help business decision-makers educate themselves on the burgeoning field of speech analytics as well as to understand how it impacts the broader enterprise landscape.

This product hasn't received any reviews yet. Be the first to review this product!

$147.00
Ships in 3-5 business days
Hurry up! Current stock:

Speech Analytics for Actionable Insights

$147.00

Description

Speech analytics utilizes speech recognition, predictive analytics, and authentication of the data streams while assessing customers' complaints in real-time. Assessment occurs through the collection and analysis of current data mixed with historical facts to determine patterns and to predict trends. In the current research, the authors have chosen to focus primarily on speech analytics, serving as an umbrella term encompassing speech analytics, audio-mining technologies. The use of speech analytics typically refers to a broader range of speech products, such as analyzing voice identification, emotion detection, and phonetics/speech analysis.

Speech Analytics for Actionable Insights proceeds with the discussion of an overview of enterprise needs for speech analytics, a brief history of the speech recognition, the infrastructure of phonetic versus transcription approaches and real-time versus post-call solutions, major speech analytics vendors and their features, applications found within case studies, and recommendations and guidance. The primary goal of this monograph is to help business decision-makers educate themselves on the burgeoning field of speech analytics as well as to understand how it impacts the broader enterprise landscape.

Customers Also Viewed

Buy Books Online at BookLoop

Discover your next great read at BookLoop, Australiand online bookstore offering a vast selection of titles across various genres and interests. Whether you're curious about what's trending or searching for graphic novels that captivate, thrilling crime and mystery fiction, or exhilarating action and adventure stories, our curated collections have something for every reader. Delve into imaginative fantasy worlds or explore the realms of science fiction that challenge the boundaries of reality. Fans of contemporary narratives will find compelling stories in our contemporary fiction section. Embark on epic journeys with our fantasy and science fiction titles,

Shop Trending Books and New Releases

Explore our new releases for the most recent additions in romance books, fantasy books, graphic novels, crime and mystery books, science fiction books as well as biographies, cookbooks, self help books, tarot cards, fortunetelling and much more. With titles covering current trends, booktok and bookstagram recommendations, and emerging authors, BookLoop remains your go-to local australian bookstore for buying books online across all book genres.

Shop Best Books By Collection

Stay updated with the literary world by browsing our trending books, featuring the latest bestsellers and critically acclaimed works. Explore titles from popular brands like Minecraft, Pokemon, Star Wars, Bluey, Lonely Planet, ABIA award winners, Peppa Pig, and our specialised collection of ADHD books. At BookLoop, we are committed to providing a diverse and enriching reading experience for all.