Quality Matters in Children's Services brings together authoritative research to explore critical concerns for those working with vulnerable children, young people and their families. Subjects covered include reunification, stability and wellbeing, kinship care, educating vulnerable young people, child protection, domestic violence and parental substance misuse, the participation of disabled young people and advocacy services.Mike Stein discusses key issues for policy and practice in the development of quality services including identifying and sustaining quality through involving stakeholders, integrated working and quality services, the development of policies, procedures and organisational processes and carrying out quality assessments, training and workforce reform.This book is essential reading for practitioners, senior staff, commissioners, managers and anyone involved in developing quality children's services.
Quality Matters in Children's Services brings together authoritative research to explore critical concerns for those working with vulnerable children, young people and their families. Subjects covered include reunification, stability and wellbeing, kinship care, educating vulnerable young people, child protection, domestic violence and parental substance misuse, the participation of disabled young people and advocacy services.Mike Stein discusses key issues for policy and practice in the development of quality services including identifying and sustaining quality through involving stakeholders, integrated working and quality services, the development of policies, procedures and organisational processes and carrying out quality assessments, training and workforce reform.This book is essential reading for practitioners, senior staff, commissioners, managers and anyone involved in developing quality children's services.
Often, a disconnect exists between the way pastors, children's ministry volunteers, and churches describe the health and impact of children's ministry volunteers (and the overall functioning of an...
"This book is not a 'one-minute' guide for managers in search of alleged quick-fixes of service quality. Instead, it is thirty years of accumulated theory and research that can help serious students...
In this book leading scholars and practitioners present the latest research and theory in customer satisfaction and services marketing with a wealth of stimulating ideas. Topics discussed include:...
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