For decades, the Customer Driven Leadership (CDL) method has been hailed as one of the most effective ways to revitalize and scale organizations. It has turned million-dollar companies into BILLION-dollar earners. By focusing on what really matters most - your customers - and by nurturing a culture of servant leadership, CDL becomes the root of exponential growth and success.
Co-authors Daniel Hammond and Dr. Ted Anders offer practical tools which allow your teams to function at their highest potential and with the fullest autonomy. If CDL is implemented with vision, courage and commitment, your organization will become so finely tuned it will practically run itself! (Which leaves you the freedom to focus on what you do best - strategize about what comes next.)
If you are a leader who is looking to empower your teams, satisfy your customers and find time to focus on your own passions, this book is a must read for you.
For decades, the Customer Driven Leadership (CDL) method has been hailed as one of the most effective ways to revitalize and scale organizations. It has turned million-dollar companies into BILLION-dollar earners. By focusing on what really matters most - your customers - and by nurturing a culture of servant leadership, CDL becomes the root of exponential growth and success.
Co-authors Daniel Hammond and Dr. Ted Anders offer practical tools which allow your teams to function at their highest potential and with the fullest autonomy. If CDL is implemented with vision, courage and commitment, your organization will become so finely tuned it will practically run itself! (Which leaves you the freedom to focus on what you do best - strategize about what comes next.)
If you are a leader who is looking to empower your teams, satisfy your customers and find time to focus on your own passions, this book is a must read for you.
Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and...
Customer-driven manufacturing is the key concept for the factory of the future. The markets for consumer goods are nowadays marked by an increase in variety, while at the same time showing ...
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