What Exceptional Leaders Know
High-Impact Skills, Strategies, and Ideas for Leaders: High-Impact Skills, Strategies
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What Exceptional Leaders Know
Description
THIRD EDITION!
"This book can transform your career."
--Jim Stovall, New York Times best-selling author of Passport to Success, The Art of Optimism, and The Ultimate Gift, adapted into a major motion picture from 20th Century Fox
Now in its third edition, this Amazon #1 bestseller in leadership and motivation delivers high-impact skills, strategies, and ideas in a practical and user-friendly way. Readers will find information they can begin using right away to become a much more effective and influential leader. Recommendations are organized into six sections, each focused on a key set of high-level leadership skills. These ideas and strategies have worked for thousands of top-performing leaders. Spend some time with this book and you will know What Exceptional Leaders Know.
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How accurate is availability?
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Delivery
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Cancellations
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- Separate orders can’t be combined once they’ve been placed, and adding or swapping items can change the delivery estimate.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
Faulty or damaged items are always covered. See Returns.
Returns
Damaged or incorrect items (within 30 days)
If an item arrives damaged or isn’t what you ordered, contact us within 30 days of delivery. We may ask for a photo, and if we need the item back we’ll send a prepaid return label, so it costs you nothing. You’ll receive a replacement or refund, as guaranteed under the Australian Consumer Law.
Change of mind (within 30 days)
We offer a refund or store credit for change of mind within 30 days of purchase when:
- you have your proof of purchase;
- the item is unused and in its original condition and packaging;
- it isn’t a sale item, special order, custom item or gift voucher.
You pay the postage to return change-of-mind items. Change-of-mind returns aren’t available for print-on-demand titles or bulk orders with special pricing.
Returned to sender
If an order is sent to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.