A new product can be easy or difficult to use, it can be efficient or cumbersome, engaging or dispiriting, it can support the way we work and think - or not. What options are available for systematically addressing such parameters and provide users with an appropriate functionality, usability and experience? In the last decades, several fields have evolved that encompass a user-centred approach to create better products for the people who use them. This book provides a comprehensible introduction to the subject. It is aimed first and foremost at people involved in software and product development - product managers, project managers, consultants and analysts, who face the major challenge of developing highly useful and usable products. Topics include:
The most important user-centred techniques and their alignment in the development process
Planning examples of user-centred activities for projects
User-oriented approaches for organisations
Real-life case studies
Checklists, tips and a lot of background information provide help for practitioners
A new product can be easy or difficult to use, it can be efficient or cumbersome, engaging or dispiriting, it can support the way we work and think - or not. What options are available for systematically addressing such parameters and provide users with an appropriate functionality, usability and experience? In the last decades, several fields have evolved that encompass a user-centred approach to create better products for the people who use them. This book provides a comprehensible introduction to the subject. It is aimed first and foremost at people involved in software and product development - product managers, project managers, consultants and analysts, who face the major challenge of developing highly useful and usable products. Topics include:
The most important user-centred techniques and their alignment in the development process
Planning examples of user-centred activities for projects
User-oriented approaches for organisations
Real-life case studies
Checklists, tips and a lot of background information provide help for practitioners
The idea for this workshop originated when I came across and read Martin Zelkowitz's book on Requirements for Software Engineering Environments (the proceedings of a small workshop held at the...
This book examines the possibilities of incorporating elements of user-centred design (UCD) such as user experience (UX) and usability with agile software development. It explores the difficulties...
This book constitutes the refereed proceedings of the 5th International Conference on User Science and Engineering, i-USEr 2018, held in Puchong, Malaysia, in August 2018.The 32 papers accepted for...
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