Outstanding residential care is personalised not packaged, and prevention is far better than dealing with the results of poor care. Yet driving improvement in service provision requires a process of continuous organisational learning to embed best practice. This unique resource provides all that is needed to create a framework for assessing a care home's strengths and weaknesses and taking the first steps on the road towards an 'Outstanding' rating. Drawing on decades of inspection experience, Terri Salt provides a suite of forms and templates that - with appropriate planning, discussion and collaboration - can serve as the basis for a full quality assessment as well as being built into a regular cycle of monitoring and continuous improvement. Using these tools, staff can learn to enjoy the experience of delivering the very best care to patients - and leaders can provide them with the tools and freedom required to do so.
Outstanding residential care is personalised not packaged, and prevention is far better than dealing with the results of poor care. Yet driving improvement in service provision requires a process of continuous organisational learning to embed best practice. This unique resource provides all that is needed to create a framework for assessing a care home's strengths and weaknesses and taking the first steps on the road towards an 'Outstanding' rating. Drawing on decades of inspection experience, Terri Salt provides a suite of forms and templates that - with appropriate planning, discussion and collaboration - can serve as the basis for a full quality assessment as well as being built into a regular cycle of monitoring and continuous improvement. Using these tools, staff can learn to enjoy the experience of delivering the very best care to patients - and leaders can provide them with the tools and freedom required to do so.
Reflection is a process by which professionals consider experiences to gain insights about their practice. It supports people to continually improve the way they work and the care they provide, it...
Reflection is a process by which professionals consider experiences to gain insights about their practice. It supports people to continually improve the way they work and the care they provide, it...
This resource is designed to facilitate and support the delivery of training for care services staff. Like other Towards Outstanding titles, it is built on the premise that reflection is a critical...
With its pithy entries that carry significant impact, Outstanding is by turns a playbook, a guide, and an inspiration. It is filled with practical ideas that can-and should-be used every single day...
The ultimate guide to a successful Care Quality Commission applicationOutstanding is for people who are starting a regulated activity within aesthetics practice or setting up as a new provider in...
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