The Challenges to Library Learning
Solutions for Librarians
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The Challenges to Library Learning
Description
The Challenges to Library Learning: Solutions for Librarians is an insightful volume that offers a practical philosophy of engagement that can be used to meet the growing challenges facing librarians, including staffing shortages, depleted or eliminated training budgets, longer hours, greater workloads, and rapidly-changing technology, hindering the ability-and willingness-of employees to continue job education in library sciences. With three decades of experience as a library administrator, author Bruce E. Massis details an effective plan for inspiring initiative in the learner to pursue a goal-oriented and individualized approach to learning - helping the library to become more efficient, productive, and user-centered.
Topics discussed include overcoming staff disengagement, accepting e-learning as a routine learning model, teaching and measuring information literacy training, creating a flexible alternative staffing model, the Community of Learning Program (CLP) for library staff, and the details of creating and implementing a training program. The Challenges to Library Learning: Solutions for Librarians is a vital and practical resource for anyone actively involved or pursuing a career in library administration.
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How accurate is availability?
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Delivery
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- Shipping cost: Free on orders over $100 within Australia, otherwise $9.95 flat rate per order however many items you buy. Free shipping applies to Australian addresses only; delivery to New Zealand is $14.95 per order.
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Cancellations
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- Within 30 minutes: You can change or cancel your order for a full refund within 30 minutes of placing it.
- After 30 minutes: Your order is already being processed, so it can no longer be changed or cancelled. If we can accept a late cancellation, we may offer store credit instead of a refund.
- Items in transit: Once an item is on its way, either from our supplier to us or from us to you, it can’t be cancelled. If you no longer want it once it arrives, you can return it as a change of mind, with return postage at your cost. See Returns.
- Separate orders can’t be combined once they’ve been placed, and adding or swapping items can change the delivery estimate.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
Faulty or damaged items are always covered. See Returns.
Returns
Damaged or incorrect items (within 30 days)
If an item arrives damaged or isn’t what you ordered, contact us within 30 days of delivery. We may ask for a photo, and if we need the item back we’ll send a prepaid return label, so it costs you nothing. You’ll receive a replacement or refund, as guaranteed under the Australian Consumer Law.
Change of mind (within 30 days)
We offer a refund or store credit for change of mind within 30 days of purchase when:
- you have your proof of purchase;
- the item is unused and in its original condition and packaging;
- it isn’t a sale item, special order, custom item or gift voucher.
You pay the postage to return change-of-mind items. Change-of-mind returns aren’t available for print-on-demand titles or bulk orders with special pricing.
Returned to sender
If an order is sent to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.