Editorial. Services Science - Necessity and Conceptual Fundamentals: Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines.- Service Engineering - A Transdisciplinary Approach in Service Research. Services Science - Focus Research: International Service Research - Status Quo, Developments, and Consequences for the Emerging Services Science.- Research on Services: From Exploring the 'Residual' to Services Science.- Services Science - A Computer Scientist's Perspective.- Research Needs in the European Service Sector - An Application-Oriented Perspective. Services Science - Focus Teaching: The Evolution and Discovery of Services Science in Business Schools.- The Perspective of Computer Science.- The Perspective of ABB Automation GmbH.- The Perspective of AFSM International. Services Science - Focus Collaboration: Services Science - Where Practice Meets Theory.- Services Science with a Focus on Academia and Company Collaboration.- The Perspective of Informatics.- The Perspective of Service Industries - The Perspective of Siemens AG.- The Perspective of IBM Deutschland GmbH.
Editorial. Services Science - Necessity and Conceptual Fundamentals: Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines.- Service Engineering - A Transdisciplinary Approach in Service Research. Services Science - Focus Research: International Service Research - Status Quo, Developments, and Consequences for the Emerging Services Science.- Research on Services: From Exploring the 'Residual' to Services Science.- Services Science - A Computer Scientist's Perspective.- Research Needs in the European Service Sector - An Application-Oriented Perspective. Services Science - Focus Teaching: The Evolution and Discovery of Services Science in Business Schools.- The Perspective of Computer Science.- The Perspective of ABB Automation GmbH.- The Perspective of AFSM International. Services Science - Focus Collaboration: Services Science - Where Practice Meets Theory.- Services Science with a Focus on Academia and Company Collaboration.- The Perspective of Informatics.- The Perspective of Service Industries - The Perspective of Siemens AG.- The Perspective of IBM Deutschland GmbH.
The global economy and individual organizations are evolving to become service-oriented. There have recently been more and more research works on services provision, particularly with a...
Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about...
The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical...
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