In the past 30 or so years, there's been a seismic shift in the HR world. It's brought us terms like "work/life balance" and "employee engagement." It's created a bold new way to manage a workforce. It set a higher bar for HR practitioners and ushered in a fleet of new leaders committed to innovation and, of course, real change. Among the new ways of working is the requirement that HR professionals adopt a results-driven mentality. In theory, that can sound impossibly abstract. But in practice, it boils down to knowing how to look at a process, figure out why it works or doesn't, and then find a way to do it better.
In a nutshell, that's the core message driving this book.
I'm addressing you, the reader, whether you're a seasoned HR practitioner, project manager or simply someone, anyone, responsible for supporting employees and
leaders with strategies for success-someone who wants to get it right. There is a way you can deliver results that will have your workforce connected, committed, and perhaps even humming. This I know for a fact.
I've devoted my professional life to the ideas and tools that can make it happen, the same ideas and tools that I'm about to share. Many of the tools/methods I introduce in this book would require an investment of your time and effort to explore in a deeper way. They consist of a handful of principles and methods that put humans at the center of your design. If you follow them, you will become known as a "go-to" Business Partner, a leader who embodies the new normal, a forward-thinking pro exquisitely poised to engage employees across any enterprise. With these principles and methods, you'll forge a labor force totally in sync and as committed to the company as the company is to them.
If that sounds like a tall order, that's because it is. But to become a Better Business Partner, it's the only one that matters.
