Public Administration
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Delivery estimate
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Public Administration
Description
Marc Holzer and Richard W. Schwester have written a fresh and highly engaging textbook for the introductory course in Public Administration. Their coverage is both comprehensive and cutting-edge, including not only all of the essential topics (organizational theory, human resource management, leadership, program evaluation and policy analysis, budgeting, and the politics of public administration), but also reflecting new realities in public administration: the importance of new technology, changes in intergovernmental relations, especially the emphasis on inter-local and shared regional resources, and public performance and accountability initiatives.
New to this edition is a dedicated chapter on big data and analytics to support decision-making and problem solving, as well as updates throughout taking stock of the Covid-19 pandemic in the context of public administration, including politics, decision-making, intergovernmental relations, and the interpretation of data presented to the public. An important new feature of this fourth edition is a fully updated and full-featured companion website, written by the authors, containing instructor and student support materials including PowerPoint slides, cases, simulations and links to videos, designed to engage and encourage students to immerse themselves in virtual problem-solving experiences.
This fourth edition of Public Administration has been crafted with student appeal in mind. Each of the book’s chapters is generously illustrated with cartoons, quotes, and artwork—all reinforcing the book’s theme that the field of public administration is rooted in the cultural and political world. Each chapter is also supported with a list of key terms, exercises, and additional resources. This comprehensive, contemporary textbook is an ideal introduction to the subject for upper-level undergraduate and first-year graduate students enrolled in courses in public administration and public management.
Shipping & Processing
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How accurate is availability?
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Delivery
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Cancellations
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- Separate orders can’t be combined once they’ve been placed, and adding or swapping items can change the delivery estimate.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
Faulty or damaged items are always covered. See Returns.
Returns
Damaged or incorrect items (within 30 days)
If an item arrives damaged or isn’t what you ordered, contact us within 30 days of delivery. We may ask for a photo, and if we need the item back we’ll send a prepaid return label, so it costs you nothing. You’ll receive a replacement or refund, as guaranteed under the Australian Consumer Law.
Change of mind (within 30 days)
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- you have your proof of purchase;
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- it isn’t a sale item, special order, custom item or gift voucher.
You pay the postage to return change-of-mind items. Change-of-mind returns aren’t available for print-on-demand titles or bulk orders with special pricing.
Returned to sender
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