Memory Library
Delivery estimate
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Delivery estimate
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Memory Library
Description
‘A gorgeous story full of emotion and a very special library.’ – Evie Woods, bestselling author of The Lost Bookshop
For forty-two years, Sally Harrison has been building a library.
Each year, on her daughter’s birthday, she adds a new book to her shelves – with a note in the front dedicated to her own greatest work.
But Ella – Sally’s only child – fled to Australia twenty-one years ago after a heated exchange, and never looked back. And though Sally still dutifully adds a new paperback to the shelves every time the clock strikes midnight on July 11th, her hopes of her daughter ever thumbing through the pages are starting to dwindle.
Then disaster strikes and Ella is forced to return to the home she once knew.
She is soon to discover that when one chapter ends, another will soon follow.
All you have to do is turn the page…
Journey through the pages of this heartwarming novel, where hope, friendship and second chances are written in the margins. Perfect for book lovers everywhere and fans of Sally Page’s The Keeper of Stories.
'An absolute joy to read. Uplifting, beautiful, and perfect for any book lovers!' Reader review, ⭐⭐⭐⭐⭐
'The Memory Library delivers on its promise of hope, friendship and second chances. It's a love letter to the written word.' Reader review, ⭐⭐⭐⭐⭐
‘A powerful and poignant story. There were tears shed.’ Reader review, ⭐⭐⭐⭐⭐
‘I laughed out loud and had more than one glassy eye!’ Reader review, ⭐⭐⭐⭐⭐
‘A real treasure for booklovers everywhere who completely appreciate the joy, knowledge and healing that books can bring.’ Reader review, ⭐⭐⭐⭐⭐
‘There’s page after page of wonderful wisdom in this novel.’ Reader review, ⭐⭐⭐⭐⭐
‘Filled with tender moments of sharing, tears, forgiveness, revelation and healing.’ Reader review, ⭐⭐⭐⭐⭐
‘What a beautiful, moving story this was! It really had me sobbing my eyes out.’ Reader review, ⭐⭐⭐⭐⭐
Shipping & Processing
This item is in stock with our supplier and usually ships within 2–5 business days.
Processing times
- In stock: Items marked “In Stock” are on our shelves. We pick, pack and ship them within 1–2 business days.
- In stock with our supplier: Items not marked “In Stock” are held by one of our Australian or overseas suppliers. We order them in for you and they usually dispatch within 2–5 business days (3–5 for some suppliers). The estimate next to the price is for this item.
- Special orders: Some supplier items, such as specialist and imported items, titles awaiting reprint and print-on-demand titles, take longer to arrive. If your order includes one, we’ll update you as soon as we hear from our supplier.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
How accurate is availability?
Availability is based on the stock levels our suppliers tell us they hold, and we update it regularly. If a supplier issue affects your order, we’ll let you know with an updated estimate.
Delivery
- As soon as your order ships you’ll get an email with tracking.
- Australia Post usually delivers within 2–10 business days of shipping (around 4 in metro areas and around 6 in regional areas).
- If your order has more than one item, we hold the in-stock items until everything is ready, so we can ship your whole order together in one parcel.
- Shipping cost: Free on orders over $100 within Australia, otherwise $9.95 flat rate per order however many items you buy. Free shipping applies to Australian addresses only; delivery to New Zealand is $14.95 per order.
- Check your address: If an order goes to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.
Cancellations
Need to change or cancel an order? Contact us as soon as possible at contact@bookloop.com.au or through our contact page.
- Within 30 minutes: You can change or cancel your order for a full refund within 30 minutes of placing it.
- After 30 minutes: Your order is already being processed, so it can no longer be changed or cancelled. If we can accept a late cancellation, we may offer store credit instead of a refund.
- Items in transit: Once an item is on its way, either from our supplier to us or from us to you, it can’t be cancelled. If you no longer want it once it arrives, you can return it as a change of mind, with return postage at your cost. See Returns.
- Separate orders can’t be combined once they’ve been placed, and adding or swapping items can change the delivery estimate.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
Faulty or damaged items are always covered. See Returns.
Returns
Damaged or incorrect items (within 30 days)
If an item arrives damaged or isn’t what you ordered, contact us within 30 days of delivery. We may ask for a photo, and if we need the item back we’ll send a prepaid return label, so it costs you nothing. You’ll receive a replacement or refund, as guaranteed under the Australian Consumer Law.
Change of mind (within 30 days)
We offer a refund or store credit for change of mind within 30 days of purchase when:
- you have your proof of purchase;
- the item is unused and in its original condition and packaging;
- it isn’t a sale item, special order, custom item or gift voucher.
You pay the postage to return change-of-mind items. Change-of-mind returns aren’t available for print-on-demand titles or bulk orders with special pricing.
Returned to sender
If an order is sent to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.