Kind Business
Delivery estimate
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Delivery estimate
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Kind Business
Description
Imagine a corporate world where people and planet are at the heart of leadership decisions and businesses can still find long-term profitability and improved shareholder returns. In ‘Kind Business’ Dr David Cooke shows us that world.
Kind Business is divided into three parts.
Part 1 looks at traditional business where business behaving badly is highlighted with short-term profit seeking dominating decision making with little regard for negative impacts. These are the decisions that often result in reputational damage, corporate scandals, loss of shareholder value and discredited corporate leaders.
The disappointing attitudes and negative impacts of many of todays businesses in areas such as climate change, loss of biodiversity and disregard for human rights are all analysed. David uses examples from global historical occurrences through to todays Australian business landscape, including scandals and poor decision making at General Motors, VW, Enron, Rio Tinto, Qantas, PwC and Optus. The phenomenon of greenwashing, the rise of shareholder activism and the role of whistle blowers in exposing poor practices are all examined.
In part 2 David introduces the concept of Kind Business, where the corporate world is reimagined as a place where leaders with courage and high emotional intelligence, ones who understand the interconnectedness of all stakeholders, make decisions based around their customers and the planet. Global and Australian companies and leaders who are advocating for change and championing a new way of doing business are highlighted.
And lastly, in part 3, David provides a case study of at an Australian tech-sector organisation that highlights evidence of the power of the philosophy of profit and purpose nourishing each other to show that when a business does good then that business will do well and that values create value.
‘Kind Business’ contains numerous resources for anyone interested in having a positive impact in the company in which they work. The wisdom of business and leadership experts is quoted throughout along with guidelines and frameworks from the United Nations and the Federal Government all designed to foster higher business standards and increase the positive impact of the corporate sector on society at large.
Shipping & Processing
This item is in stock with our supplier and usually ships within 3–5 business days.
Processing times
- In stock: Items marked “In Stock” are on our shelves. We pick, pack and ship them within 1–2 business days.
- In stock with our supplier: Items not marked “In Stock” are held by one of our Australian or overseas suppliers. We order them in for you and they usually dispatch within 2–5 business days (3–5 for some suppliers). The estimate next to the price is for this item.
- Special orders: Some supplier items, such as specialist and imported items, titles awaiting reprint and print-on-demand titles, take longer to arrive. If your order includes one, we’ll update you as soon as we hear from our supplier.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
How accurate is availability?
Availability is based on the stock levels our suppliers tell us they hold, and we update it regularly. If a supplier issue affects your order, we’ll let you know with an updated estimate.
Delivery
- As soon as your order ships you’ll get an email with tracking.
- Australia Post usually delivers within 2–10 business days of shipping (around 4 in metro areas and around 6 in regional areas).
- If your order has more than one item, we hold the in-stock items until everything is ready, so we can ship your whole order together in one parcel.
- Shipping cost: Free on orders over $100 within Australia, otherwise $9.95 flat rate per order however many items you buy. Free shipping applies to Australian addresses only; delivery to New Zealand is $14.95 per order.
- Check your address: If an order goes to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.
Cancellations
Need to change or cancel an order? Contact us as soon as possible at contact@bookloop.com.au or through our contact page.
- Within 30 minutes: You can change or cancel your order for a full refund within 30 minutes of placing it.
- After 30 minutes: Your order is already being processed, so it can no longer be changed or cancelled. If we can accept a late cancellation, we may offer store credit instead of a refund.
- Items in transit: Once an item is on its way, either from our supplier to us or from us to you, it can’t be cancelled. If you no longer want it once it arrives, you can return it as a change of mind, with return postage at your cost. See Returns.
- Separate orders can’t be combined once they’ve been placed, and adding or swapping items can change the delivery estimate.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
Faulty or damaged items are always covered. See Returns.
Returns
Damaged or incorrect items (within 30 days)
If an item arrives damaged or isn’t what you ordered, contact us within 30 days of delivery. We may ask for a photo, and if we need the item back we’ll send a prepaid return label, so it costs you nothing. You’ll receive a replacement or refund, as guaranteed under the Australian Consumer Law.
Change of mind (within 30 days)
We offer a refund or store credit for change of mind within 30 days of purchase when:
- you have your proof of purchase;
- the item is unused and in its original condition and packaging;
- it isn’t a sale item, special order, custom item or gift voucher.
You pay the postage to return change-of-mind items. Change-of-mind returns aren’t available for print-on-demand titles or bulk orders with special pricing.
Returned to sender
If an order is sent to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.