This book explains the design thinking approach both for designing new services and delivering the services. This approach itself can be applied to areas other than pure services, because it contains the innovative and intrinsic ingredients that can be applied to any human activity. The book will cover topics such as mindset and prepara-tion for service design as well as prototyping and testing the service design. Introduction on design thinking is discussed and design thinking toolkits are provided-a useful tool for the reader to implement. Both IDEO's Design Thinking for Educators Toolkit and Innovation Leadership Board's Playbook for Strategic Foresight and Innovation are discussed in detail.
This book explains the design thinking approach both for designing new services and delivering the services. This approach itself can be applied to areas other than pure services, because it contains the innovative and intrinsic ingredients that can be applied to any human activity. The book will cover topics such as mindset and prepara-tion for service design as well as prototyping and testing the service design. Introduction on design thinking is discussed and design thinking toolkits are provided-a useful tool for the reader to implement. Both IDEO's Design Thinking for Educators Toolkit and Innovation Leadership Board's Playbook for Strategic Foresight and Innovation are discussed in detail.
We are in a critical period where civil society organizations actively influence business political behaviour, while corporations and business associations are adopting new and flexible strategies...
Global Public Health: a new era is a comprehensive account of the international state of public health, including an agenda for improving the practice of the discipline across the world. It addresses...
This book focuses on changes in environmental and economic policies in six developing countries. It shows how domestic politics interact with international actors such as multilateral institutions...
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