From Breakdown to Breakthrough

"From Breakdown to Breakthrough" gives readers a practical four-phase strategy to help them:
Quickly get to understand others, and help them know you at the deeper, more personal level needed for collaboration;
Move away from fear and build trust and mutual respect;
Identify and take the smart risks that will safely move their relationships forward;
Master "The Heat Curve" in order to create business breakthroughs and extraordinary results, rather than be stuck in breakdown mode.