Install, deploy, troubleshoot Cisco Unified Presence Server and Cisco Unified Personal Communicator.Written by senior Cisco TAC engineer Michael (CCIE, MCSE, Presence Specialist).This book covers lots of undocumented tricks and tips and 3rd-party tools that are useful for troubleshooting CUPS.
Install, deploy, troubleshoot Cisco Unified Presence Server and Cisco Unified Personal Communicator.Written by senior Cisco TAC engineer Michael (CCIE, MCSE, Presence Specialist).This book covers lots of undocumented tricks and tips and 3rd-party tools that are useful for troubleshooting CUPS.
Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace...
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