Trending Bestseller
Decoding Your Customer's Mind
Paperback / softback
12 August 2019
RRP:
$27.49
$26.53
Ships in 3-5 business days
Delivery estimate
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to ·
RRP:
$27.49
$26.53
Ships in 3-5 business days
Delivery estimate
Please enter a valid 4-digit Australian postcode.
to ·
Decoding Your Customer's Mind
RRP:
$27.49
$26.53
Description
What you'll learn
- Why it's becoming tougher & tougher to attract new customers these days especially if you're a small business owner
- How to position your products and services in your customer's mind
- How to build a profile of your ideal customer so that you can put your energy and resources efficiently to get the results fast and at less cost.
- If you're not a good salesperson, then never sell these products. Otherwise, be ready to get FIRED anytime.
- If you're selling in a limited area, what should be your sole objective
- How some famous companies have occupied our mind in such a way that people generally call the entire product or industry by that company's name
- A proven example of how to sell a product to those who have never seen such an idea before
- What is required to make your communication so persuasive that your customers start feeling like they are talking to their mirror
- Why it's becoming more and more important these days to reach your customers even if you're selling groceries
- How to differentiate your products and services from your competitors
- How to develop a powerful marketing system for yourself so that every prospect in your town wants to deal with only and only you
- The single most important thing you need to do right from the first day if you want to survive in a competitive market
- Why people remember celebrities and how the same reason could help you in increasing your sales right from today
- How to decode your customer's mind
- If you're selling traditional services, local & economical products, alternate health products, domestic brand products, saving schemes, insurance, DON'T MISS targeting THESE people
- How to predict the behaviour and actions of your prospects
- If you're selling super expensive items & services, rare things, antiques, ultra-luxury products, DON'T MISS targeting THESE people
- THESE People are very sceptical and hardest to sell. If you pitch your services to them, then be ready to face some toughest objections
- If you're selling expensive, stylish products, DON'T MISS targeting THESE people
- Why people fail in job
- How to know the personality traits of your customers and how to deal with them in selling your products
- If you meet THESE people, then free yourself as politely as possible and RUN away
- Discover your client's buying strategy
- How to build a profile of your ideal customer so that you can get business from them anywhere in the world
- What stops us remembering and taking action on each advertisement, request, or email?
- If you meet THESE people then DON'T dare to divert their mind
- How one could use customer's information to get repeated sales?
- How to win the hearts of your target market by following a powerful method used by some of the greatest movie actors of all time?
- How to build a unique image of your company in your client's mind?
- How our surroundings influence our behaviour? This is very important for retailers who are running big stores and showrooms
- How to find information about your customers which could open doors for you and your company?
- One powerful technique to get inside your customer's head. Once you master it, your potential customers will be so much engaged in your story that they may forget everything else, even that whatever you're showing is nothing but a sales message.
- How our mind processes sales messages?
- What exactly you should learn about your customers that could help you in creating better products & services, communicating effectively with your market, and providing a delightful customer experience in order to get repeated sales?
- How do emotions win over logic?
Shipping & Processing
This item is in stock with our supplier and usually ships within 3–5 business days.
Processing times
- In stock: Items marked “In Stock” are on our shelves. We pick, pack and ship them within 1–2 business days.
- In stock with our supplier: Items not marked “In Stock” are held by one of our Australian or overseas suppliers. We order them in for you and they usually dispatch within 2–5 business days (3–5 for some suppliers). The estimate next to the price is for this item.
- Special orders: Some supplier items, such as specialist and imported items, titles awaiting reprint and print-on-demand titles, take longer to arrive. If your order includes one, we’ll update you as soon as we hear from our supplier.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
How accurate is availability?
Availability is based on the stock levels our suppliers tell us they hold, and we update it regularly. If a supplier issue affects your order, we’ll let you know with an updated estimate.
Delivery
- As soon as your order ships you’ll get an email with tracking.
- Australia Post usually delivers within 2–10 business days of shipping (around 4 in metro areas and around 6 in regional areas).
- If your order has more than one item, we hold the in-stock items until everything is ready, so we can ship your whole order together in one parcel.
- Shipping cost: Free on orders over $100 within Australia, otherwise $9.95 flat rate per order however many items you buy. Free shipping applies to Australian addresses only; delivery to New Zealand is $14.95 per order.
- Check your address: If an order goes to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.
Cancellations
Need to change or cancel an order? Contact us as soon as possible at contact@bookloop.com.au or through our contact page.
- Within 30 minutes: You can change or cancel your order for a full refund within 30 minutes of placing it.
- After 30 minutes: Your order is already being processed, so it can no longer be changed or cancelled. If we can accept a late cancellation, we may offer store credit instead of a refund.
- Items in transit: Once an item is on its way, either from our supplier to us or from us to you, it can’t be cancelled. If you no longer want it once it arrives, you can return it as a change of mind, with return postage at your cost. See Returns.
- Separate orders can’t be combined once they’ve been placed, and adding or swapping items can change the delivery estimate.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
Faulty or damaged items are always covered. See Returns.
Returns
Damaged or incorrect items (within 30 days)
If an item arrives damaged or isn’t what you ordered, contact us within 30 days of delivery. We may ask for a photo, and if we need the item back we’ll send a prepaid return label, so it costs you nothing. You’ll receive a replacement or refund, as guaranteed under the Australian Consumer Law.
Change of mind (within 30 days)
We offer a refund or store credit for change of mind within 30 days of purchase when:
- you have your proof of purchase;
- the item is unused and in its original condition and packaging;
- it isn’t a sale item, special order, custom item or gift voucher.
You pay the postage to return change-of-mind items. Change-of-mind returns aren’t available for print-on-demand titles or bulk orders with special pricing.
Returned to sender
If an order is sent to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.