Add to Cart
The item has been added
Trending Bestseller
Customer-Centric Knowledge Management
Concepts and Applications
Hardback
31 August 2011
$396.00
Ships in 3-5 business days
Customer-Centric Knowledge Management
$396.00
Description
Customer-Centric Knowledge Management (CCKM) is needed in order to build good customer relations and to maintain customer satisfaction and loyalty. It includes the management of processes and techniques used to collect information regarding customers' needs, wants, and expectations for the development of new and/or improved products and services. Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).
You May Like
Add to Cart
The item has been added
Customer Knowledge Management
Studienarbeit aus dem Jahr 2013 im Fachbereich BWL - Informationswissenschaften, Informationsmanagement, Note: 2,3, FOM Essen, Hochschule für Oekonomie & Management gemeinnützige GmbH,...
$70.00
Add to Cart
The item has been added
sale
Add to Cart
The item has been added
Customer Centricity
A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management, and customer lifetime value.
Despite what the old...
RRP:
$38.50
$34.00
Add to Cart
The item has been added
Add to Cart
The item has been added
Managing Customer-Centric Strategies in the Digital Landscape
In today's rapidly evolving digital landscape, the integration of emerging technologies has reshaped the business world and propelled companies to keep pace with advancements like artificial...
$502.00
Add to Cart
The item has been added
Customers Also Viewed
Buy Books Online at BookLoop
Discover your next great read at BookLoop, Australiand online bookstore offering a vast selection of titles across various genres and interests. Whether you're curious about what's trending or searching for graphic novels that captivate, thrilling crime and mystery fiction, or exhilarating action and adventure stories, our curated collections have something for every reader. Delve into imaginative fantasy worlds or explore the realms of science fiction that challenge the boundaries of reality. Fans of contemporary narratives will find compelling stories in our contemporary fiction section. Embark on epic journeys with our fantasy and science fiction titles,
Shop Trending Books and New Releases
Explore our new releases for the most recent additions in romance books, fantasy books, graphic novels, crime and mystery books, science fiction books as well as biographies, cookbooks, self help books, tarot cards, fortunetelling and much more. With titles covering current trends, booktok and bookstagram recommendations, and emerging authors, BookLoop remains your go-to local australian bookstore for buying books online across all book genres.
Shop Best Books By Collection
Stay updated with the literary world by browsing our trending books, featuring the latest bestsellers and critically acclaimed works. Explore titles from popular brands like Minecraft, Pokemon, Star Wars, Bluey, Lonely Planet, ABIA award winners, Peppa Pig, and our specialised collection of ADHD books. At BookLoop, we are committed to providing a diverse and enriching reading experience for all.