The BiblioGov Project is an effort to expand awareness of the public documents and records of the U.S. Government via print publications. In broadening the public understanding of government and its...
This mixed methods research study explores assuring travellers' loyalty as a competitive advantage and develops a model of success factors of airlines loyalty programmes. The main issue identified...
The UK has pioneered the introduction of competition into previously monopolistic utility industries. Competition has been introduced progressively, starting with BT, and continuing with the gas and...
Expanding Competition in Regulated Industries reviews the changing regulatory environment, notably incentive regulation and competition in regulated industries. Some of the major changes in ...
The U.S. Government Accountability Office (GAO) is an independent agency that works for Congress. The GAO watches over Congress, and investigates how the federal government spends taxpayers dollars...