Compass Managerial Practices Profile
Delivery estimate
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Delivery estimate
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Compass Managerial Practices Profile
Description
This question is essential to the success of your organization.This instrument package is a field-tested, proven-effective toolthat gauges a manager's abilities and suggests areas forimprovement.
At the heart of the remarkable management program is the ManagerialPractices Profile. The Self version of the questionnaire--includedin the Participant's Workbook--allows a manager to rate his of herown performance. The Observer questionnaire allows the manager'sdirect reports, collleagues, and boss to assess the manager'sskills.
After managers receive this insightful feedback report, they'll usethe dynamic Participant's Workbook to identify action steps thatwill best suppport their professional development.You'll useCompass to:[internal bullet begin]**individual development**buildeffective management teams**promote organizational development . .. and more!The Facilitator's Guide includes:
* All the information you'll need to run a Compass workshop at yourorganization: step-by-step instructions for presenting a half- orone-day Compass workshop, a set of reproducible handout andtransparency masters, and more!
* The powerful Windows-compatible Scoring Software, which scoresthe questionnaires, generates feedback reports, and enables you todeliver the questionnaire via diskette of LAN ( local areanetwork
A sample copy of the Participant's Workbook--which includes theSelf questionnaire--along with the Observer questionnaire.
SOFTWAREWhat you need to run Compass Scoring Software: Windows 95of NT running on a PC 486 CPU or better (Pentium preferred), with aCD-ROM drive. Minimum 8 MB RAM (16 MB+ recommAnded). If you do nothave a CD-ROM drive, or if you are using Windows 3.1, freeinstallation diskettes are available when you order yourFacilitator's Guide--just ask!
Interpret the Profiles with the free Scoring Software included inthe Facilitator's Guide ot get a comprehensive 360 feedback reportthat details:
* Which practices are essential to the manager's job
* How frequently the manager uses each practice
>RecommAndations for how frequently the manager should use eachpracticeStreamline your preparation and SAVE over 20%! Purchase oneParticipant Package for each manager in your program and geteverything you need.
Shipping & Processing
This item is in stock with our supplier and usually ships within 3–5 business days.
Processing times
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- In stock with our supplier: Items not marked “In Stock” are held by one of our Australian or overseas suppliers. We order them in for you and they usually dispatch within 2–5 business days (3–5 for some suppliers). The estimate next to the price is for this item.
- Special orders: Some supplier items, such as specialist and imported items, titles awaiting reprint and print-on-demand titles, take longer to arrive. If your order includes one, we’ll update you as soon as we hear from our supplier.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
How accurate is availability?
Availability is based on the stock levels our suppliers tell us they hold, and we update it regularly. If a supplier issue affects your order, we’ll let you know with an updated estimate.
Delivery
- As soon as your order ships you’ll get an email with tracking.
- Australia Post usually delivers within 2–10 business days of shipping (around 4 in metro areas and around 6 in regional areas).
- If your order has more than one item, we hold the in-stock items until everything is ready, so we can ship your whole order together in one parcel.
- Shipping cost: Free on orders over $100 within Australia, otherwise $9.95 flat rate per order however many items you buy. Free shipping applies to Australian addresses only; delivery to New Zealand is $14.95 per order.
- Check your address: If an order goes to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.
Cancellations
Need to change or cancel an order? Contact us as soon as possible at contact@bookloop.com.au or through our contact page.
- Within 30 minutes: You can change or cancel your order for a full refund within 30 minutes of placing it.
- After 30 minutes: Your order is already being processed, so it can no longer be changed or cancelled. If we can accept a late cancellation, we may offer store credit instead of a refund.
- Items in transit: Once an item is on its way, either from our supplier to us or from us to you, it can’t be cancelled. If you no longer want it once it arrives, you can return it as a change of mind, with return postage at your cost. See Returns.
- Separate orders can’t be combined once they’ve been placed, and adding or swapping items can change the delivery estimate.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
Faulty or damaged items are always covered. See Returns.
Returns
Damaged or incorrect items (within 30 days)
If an item arrives damaged or isn’t what you ordered, contact us within 30 days of delivery. We may ask for a photo, and if we need the item back we’ll send a prepaid return label, so it costs you nothing. You’ll receive a replacement or refund, as guaranteed under the Australian Consumer Law.
Change of mind (within 30 days)
We offer a refund or store credit for change of mind within 30 days of purchase when:
- you have your proof of purchase;
- the item is unused and in its original condition and packaging;
- it isn’t a sale item, special order, custom item or gift voucher.
You pay the postage to return change-of-mind items. Change-of-mind returns aren’t available for print-on-demand titles or bulk orders with special pricing.
Returned to sender
If an order is sent to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.