Cómo oír, escuchar y validar
Atraviesa las barreras invisibles y transforma tus relaciones
Delivery estimate
Please enter a valid 4-digit Australian postcode.
to ·
Delivery estimate
Please enter a valid 4-digit Australian postcode.
to ·
Cómo oír, escuchar y validar
Description
Cultiva las conexiones profundas donde sea que vayas. Previene el conflicto, malentendidos y la soledad un 100%.
Las relaciones sanas implican que nuestros sentimientos sean escuchados, entendidos y validados. Desafortunadamente, esta es la excepción en lugar de la regla. ¿Lo estás haciendo mal, alejando a las personas en lugar de confortarlas? Descubre como caminar por esta fina línea.
Descubre el mayor obstáculo paras las relaciones íntimas y saludables que deseamos y merecemos.
Cómo escuchar, oír, y validar se trata de como sufre nuestra comunicación; tendemos a reaccionar en lugar de responder y olvidamos que nuestra meta es construir puentes y no muros. Aprenderás lo que has estado haciendo mal, y por qué tus esfuerzos para acercarte a las personas, profunda o sutilmente, han fallado. Aprenderás técnicas factibles y esquemas para las conversaciones más productivas de tu vida; conversaciones que se irán con las personas mientras elogian lo empático que eres.
Pero, más importante aún, ganarás un profundo conocimiento sobre cómo reprogramarte a ti mismo para ser un comunicador natural.
No más asuntos sin resolver, dificultad para acercarte o fracasos debido a una comunicación inefectiva.
Patrick King es un autor con superventas a nivel internacional y entrenador de habilidades sociales. Sus obras provienen de fuentes que van desde investigaciones científicas, experiencia académica y entrenamiento hasta la experiencia en la vida real. Las dificultades durante sus primeras relaciones lo ayudaron a descifrar maneras prácticas para cultivar interacciones significativas y recíprocas.
Establece relaciones vulnerables, gratificantes y satisfactorias.
• Los grandes errores al "escuchar" a otros.
• Cómo estructurar un estilo para una validación y empatía efectivas.
• Libretos para validar a otros, para saber exactamente lo que dicen.
• Tácticas sencillas para hacer que otros se sientan queridos y vistos.
• Cómo usar la comunicación empática y las técnicas de una escucha activa.
¿Sabías que...? Los mayores problemas de comunicación surgen por una falta de validación.
¿Realmente estamos prestando atención a los mensajes transmitidos por otros o solo estamos esperando nuestro turno para hablar? ¿Estamos escuchando para responder o escuchando para oír? Luego de aplicar las técnicas probadas de este libro, podrás incrementar el cariño, respeto y satisfacción de tu relación. Te volverás la persona que todos quieren en su vida.
Shipping & Processing
This item is in stock with our supplier and usually ships within 3–5 business days.
Processing times
- In stock: Items marked “In Stock” are on our shelves. We pick, pack and ship them within 1–2 business days.
- In stock with our supplier: Items not marked “In Stock” are held by one of our Australian or overseas suppliers. We order them in for you and they usually dispatch within 2–5 business days (3–5 for some suppliers). The estimate next to the price is for this item.
- Special orders: Some supplier items, such as specialist and imported items, titles awaiting reprint and print-on-demand titles, take longer to arrive. If your order includes one, we’ll update you as soon as we hear from our supplier.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
How accurate is availability?
Availability is based on the stock levels our suppliers tell us they hold, and we update it regularly. If a supplier issue affects your order, we’ll let you know with an updated estimate.
Delivery
- As soon as your order ships you’ll get an email with tracking.
- Australia Post usually delivers within 2–10 business days of shipping (around 4 in metro areas and around 6 in regional areas).
- If your order has more than one item, we hold the in-stock items until everything is ready, so we can ship your whole order together in one parcel.
- Shipping cost: Free on orders over $100 within Australia, otherwise $9.95 flat rate per order however many items you buy. Free shipping applies to Australian addresses only; delivery to New Zealand is $14.95 per order.
- Check your address: If an order goes to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.
Cancellations
Need to change or cancel an order? Contact us as soon as possible at contact@bookloop.com.au or through our contact page.
- Within 30 minutes: You can change or cancel your order for a full refund within 30 minutes of placing it.
- After 30 minutes: Your order is already being processed, so it can no longer be changed or cancelled. If we can accept a late cancellation, we may offer store credit instead of a refund.
- Items in transit: Once an item is on its way, either from our supplier to us or from us to you, it can’t be cancelled. If you no longer want it once it arrives, you can return it as a change of mind, with return postage at your cost. See Returns.
- Separate orders can’t be combined once they’ve been placed, and adding or swapping items can change the delivery estimate.
- Supplier delays: Occasionally a supplier is delayed, or their stock information turns out to be inaccurate. We’ll keep your order open for up to 60 days. If an item hasn’t shipped or isn’t on its way to us by then, we’ll cancel that item and refund it.
Faulty or damaged items are always covered. See Returns.
Returns
Damaged or incorrect items (within 30 days)
If an item arrives damaged or isn’t what you ordered, contact us within 30 days of delivery. We may ask for a photo, and if we need the item back we’ll send a prepaid return label, so it costs you nothing. You’ll receive a replacement or refund, as guaranteed under the Australian Consumer Law.
Change of mind (within 30 days)
We offer a refund or store credit for change of mind within 30 days of purchase when:
- you have your proof of purchase;
- the item is unused and in its original condition and packaging;
- it isn’t a sale item, special order, custom item or gift voucher.
You pay the postage to return change-of-mind items. Change-of-mind returns aren’t available for print-on-demand titles or bulk orders with special pricing.
Returned to sender
If an order is sent to an incorrect address you gave us, or isn’t collected and Australia Post returns it to us, you’ll need to pay the postage to send it again.