This book explores how the intersectionality of gender and chronological age impacted upon women managers' perceptions of career barriers within hotels. The research was carried out in a major international group represented in Australia and New Zealand. It consisted of an online survey sent to the hotel group's female supervisors and managers and a series of follow up interviews. There was a high response rate to the survey and from respondents wishing to be interviewed. Issues arising from the research included organisational culture, the Old Boy Network, working hours, work-family conflict, geographical mobility, role models, and the pathway to General Manager.The research concluded that for female managers aspiring to proceed up the career ladder in Australian or New Zealand hotels, it would be difficult for them to combine family life and career in the same manner as their male colleagues. There were also negative aspects of hotel culture and organisational practices that disadvantaged women at various stages of their career life cycle.
This book explores how the intersectionality of gender and chronological age impacted upon women managers' perceptions of career barriers within hotels. The research was carried out in a major international group represented in Australia and New Zealand. It consisted of an online survey sent to the hotel group's female supervisors and managers and a series of follow up interviews. There was a high response rate to the survey and from respondents wishing to be interviewed. Issues arising from the research included organisational culture, the Old Boy Network, working hours, work-family conflict, geographical mobility, role models, and the pathway to General Manager.The research concluded that for female managers aspiring to proceed up the career ladder in Australian or New Zealand hotels, it would be difficult for them to combine family life and career in the same manner as their male colleagues. There were also negative aspects of hotel culture and organisational practices that disadvantaged women at various stages of their career life cycle.
This volume's goal is to help readers understand how people react to career barriers and how people develop constructive ways of coping with them. Drawing on original cases and data from interviews...
This comprehensive book is specially developed for the candidates of Hotel Management: B.Sc. in Hospitality & Hotel Administration Entrance Exam Conducted by NCHMCT-JEE, MAHHM-CET, IP University,...
This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most...
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