Law Enforcement Interpersonal Communication and Conflict Management
Law Enforcement Interpersonal Communication and Conflict Management
Law Enforcement Interpersonal Communication and Conflict Management
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Law Enforcement Interpersonal Communication and Conflict Management

Brian D. Fitch

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Paperback / softback
152 Pages
$108.00
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Description  

Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to:

  • Identify and master emotions
  • Master the story
  • Promote positive behaviour
  • Achieve Rapport
  • Control your response
  • Take perspective

When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.

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$108.00
Ships in 3-5 business days
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Flat Rate Shipping  
Easy Returns  

Law Enforcement Interpersonal Communication and Conflict Management

$108.00

Description

Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to:

  • Identify and master emotions
  • Master the story
  • Promote positive behaviour
  • Achieve Rapport
  • Control your response
  • Take perspective

When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.

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