Key Performance Indicators (KPI)

<p>Performance indicators are essential tools which will tell you if your business is on target or veering off course. Using the right indicators will help you deliver the right results.</p> <p>&nbsp;</p> <p><i>Key Performance Indicators</i> cuts straight to the 75 + KPIs that matter. It explains what key performance indicators are, gives you short overviews of each metric and describes how to use the measure effectively.&nbsp; There are worked examples throughout which will equip you with the skills to understand, assess and interpret the most important aspects of any business. </p> <p>&nbsp;</p> <p>From net profit margin, to customer satisfaction through to brand equity, six sigma and employee engagement, the book gives you&nbsp;all the&nbsp;essential&nbsp;performance&nbsp;indicators. </p> <p>&nbsp;</p> <p><b>A practical guide to the most powerful financial and non-financial performance indicators vital for every business. </b></p>