1 Introduction: from correspondence to virtual learning environments Margaret Haughey & Terry Evans Section 1 Diversity in Distance Education Introduction Margaret Haughey 2 Making it work for the South: Using open and distance learning in the context of development Veronica McKay & Mandla Makhanya 3 Socio-cultural dimensions of distance education Lani Gundawardena & Deborah LaPointe 4 Gender and distance education: Womens experiences at the Open University of Tanzania Edith Mhehe 5 Distance education: enabling or disabling? Christopher Newell 6 Meeting diverse learning needs Jean Mitchell & Jennifer ORourke 7 Recognizing experiential learning through prior learning assessment Dianne Conrad 8 Open schooling Margaret Haughey, Elizabeth Murphy, & Bill Muirhead 9 Social software technologies in distance education: Maximizing learning freedoms Terry Anderson 10 Vocational education and training at a distance: transformation to flexible delivery Peter Smith 11 Critical essay: Naming the issues Barbara Spronk Section 2 The Transformation of Teaching and Learning at a Distance Introduction Terry Evans 12 Transforming distance education through new technologies Tony Bates 13 Transforming learning and teaching in practice: where change and consistency interact Liz Burge & Jody Polec 14 From Chautauqua to correspondence to computers: non-formal education in transformation Chere Campbell Gibson 15 Transformation through open universities Otto Peters 16 Transforming doctoral education through distance education Terry Evans 17 Innovating with technology and structures of indifference in distance education Christine Spratt 18 The evolution of assessment in distance education Katy Campbell & Susan Gibson 19 The transformation of information and library services Peter Macauley & Rosemary Green 20 Engaging the digital natives Brian Pauling 21 Critical essay: transforming distance education in whose interests? David Harris Section 3 Leadership in Distance Education Introduction David Murphy 22 New technology, new learners and new challenges: Leading our universities in times of change Ross H. Paul & Jane E. Brindley 23 Leading open and distance learning and ICT-based development projects in low income nations Colin Latchem, Fred Lockwood & Jon Baggaley 24 Strategic planning and distance education Santosh Panda 25 Leadership development for distance and e-learning Alan Tait 26 Preparing teachers and learners for new forms of assessment Robin Mason 27 Leading student support services for new times Jennifer Thompson & Sandi Shillington 28 Critical essay: leaders and leading in open and distance learning Nigel Bennett Section 4 Accountability and Evaluation in Distance Education Introduction David Murphy 29 Managing for performance: Quality, accountability and accreditation in distance education Stephen Murgatroyd 30 But does it work? Evaluation theories and approaches in distance education Alan Woodley 31 Quality Assurance and Continuous Quality Improvement in distance education Insung Jung 32 Accountability and distance education David Murphy 33 Cultural and contextual issues in the evaluation of transnational distance education Chris Ziguras 34 Accountability and evaluation in distance education: a critical review Mary Thorpe Section 5 Policy in Distance Education Introduction Margaret Haughey 35 Public policy and distance education in Brazil Fredric M. Litto 36 Transnational policies and local implementation: the West Indies Distance
